DAISHA VIGIL
Lakewood,Colorado
Summary
Dedicated professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.
Overview
2
2
years of professional experience
Work History
CONCESSION STAND WORKER
Observe
04.2024 - Current
- Processed cash and digital payments for concession stand items, providing proper change and receipts
- Completed daily opening and closing procedures, such as counting cash drawers and securing premises
- Adhered to food handling guidelines set forth by local health departments and company policies
- Monitored equipment performance, reporting any malfunctions or maintenance needs to management promptly
- Stocked shelves with inventory, ensuring all items were properly displayed and accessible
- Trained new employees on job duties, policies, procedures, and workplace expectations
- Collaborated with other team members to create positive work environment
- Cooked various food items according to standard recipes, ensuring proper temperatures were met for food safety compliance
- Made eye contact, smiled, greeted customers and assisted with menu and product recommendations
- Prepared and served food items to customers at concession stands
- Communicated effectively with patrons about menu offerings, allergens, pricing information, or other inquiries related to concession stand operation
- Set up and broke down concession stands before and after events
- Maintained cleanliness of work area by wiping down counters and equipment
- Cleaned and sanitized areas, removed trash and debris and adhered to sanitation guidelines
- Operated cash registers, processed payments, and made change for customers
- Memorized products and menu items, including preparation methods, pricing and variations
- Washed dishes, serving utensils and cooking implements using correct procedures
HOSTESS
Dennys
04.2023 - Current
- Anticipated guest needs for personalized and seamless service
- Cleaned tables and arranged settings to comply with sanitation requirements
- Coordinated waitstaff to balance workload between restaurant sections
- Met goals for fast table turnaround and low customer wait times by controlling guest flow
- Reset tables quickly to achieve optimum turnaround times
- Moved and arranged tables, chairs and settings to accommodate large groups or guests with special needs
- Operated cash register for take-out orders or gift card purchases when needed
Supervisor/training Specialist
Observ Inc
01.2025 - 08.2025
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Assisted in the development of standard operating procedures for warehouse processes, contributing to overall operational efficiency.
- Strengthened inventory processes to balance supply needs with budget and space limitations.
Skills
- POS systems
- Food handling protocols
- Cash handling
- Transaction processing
- Organizational skills
- Training and mentoring
- Staff management
- Decision-making
- Strategic planning
- Staff development
- Staff discipline
- Team building
Timeline
Supervisor/training Specialist
Observ Inc
01.2025 - 08.2025
CONCESSION STAND WORKER
Observe
04.2024 - Current
HOSTESS
Dennys
04.2023 - Current