Dionys Gaaestand
Cook
Denver,CO
Summary
Customer-oriented Concession Stand Worker exceptionally talented at maintaining top-rate customer service standards during high-volume, fast-paced operations. Successfully operates cash registers, prepares customer orders and organizes work stations. Tidy and hardworking individual possessing outstanding communication skills.
Overview
9
9
years of professional experience
2
2
years of post-secondary education
Work History
Concession Stand Worker
Instaworks Gigs
Denver, CO
05.2021 - 01.2022
- Prepared quality products while maintaining proper food safety practices, portion control and presentation within service goal times.
- Reconciled receipt totals with cash and credit payments to address shortages with staff members.
- Loaded perishable items into climate-controlled coolers to prevent food spoilage.
- Used cash register to tender change and process cash and credit card payments.
- Immediately informed supervisors when equipment was not functioning properly to promote quick issue resolution.
- Prepared and built [Type] food items according to standardized recipes and directions.
- Managed refreshment stand and food concessions at public gatherings, sporting events and concerts.
- Handled cash and processed payments, sorting bills and maintaining records of transactions.
- Communicated stand offerings and answered guest questions regarding orders.
- Returned unused food items to designated storage areas, making sure to cover and date perishables.
- Supported team members with various needs depending on customer influx and demand.
- Adhered to alcohol service policies and procedures.
- Served drinks and snacks to patrons, maintaining professionalism and supporting individual needs.
Prep Cook
Legends
Denver, CO
04.2020 - 01.2022
- Created identical dishes numerous times daily with consistent care, attention to detail and quality.
- Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping and taking out trash.
- Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
- Received shipments and placed items on proper shelves to restock and organize restaurant pantry.
- Operated dishwasher and manually washed dishes to clean all chinaware, silverware and cooking utensils.
- Maintained food safety and sanitation standards.
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
Security Specialist
Argus Event Staffing
Denver, CO
01.2020 - 01.2022
- Guided periodic property safety inspections and oversaw remedial action for potential hazards.
- Led development of key business practices and processes to prevent network infiltrations and intrusions.
- Administered CPR and first aid to resuscitate individuals while waiting for emergency medical responders to arrive.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Managed and supported organization-wide privacy and security management measures.
- Patrolled and monitored premises in company vehicle, on bicycle and by foot.
- Screened incoming employees, personal belongings and shipments for security concerns.
Dishwasher
Legends Hospitality LLC
Denver, CO
01.2017 - 01.2022
- Stepped into additional roles during busy times to boost coverage of important stations.
- Efficiently loaded and unloaded dishwashers, cleaning by hand large pots or [Type] items used often by kitchen staff.
- Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars and supply cupboards.
- Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless.
- Increased machine efficiency by scraping and pre-washing dishes.
- Effectively scrubbed and scoured pots and pans using [Type] and [Type] products to remove burnt-on food.
- Troubleshot equipment malfunctions and completed minor repairs to keep equipment functioning.
- Kept work area clean, dry and free of debris to prevent incidents and accidents.
- Moved items from main storage areas to easily accessible small fridge, freezers and containers to support kitchen staff efficiency.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Cleared, washed and stacked all plates, dining utensils and trays quickly and without breaking.
- Worked with chemicals such as detergent, rinse agents and sanitizers to protect customer health.
- Maintained proper temperatures, behaviors and controls to meet or exceed health department standards.
- Boosted team efficiency by keeping kitchen areas organized, clean and properly sanitized.
- Scraped, washed and efficiently restacked dishware, utensils and glassware to keep kitchen ready for customer demands.
- Washed equipment, surfaces, refrigerators and other areas and applied sanitizing chemicals.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
Education
Associate of Arts - General Studies
KennedyKing College
Chicago, IL 06.1983 - 12.1984
Skills
Organized multi-tasker
Food handling
Customer Response
Point of Sale (POS) system operation
Valid [State] driver's license
Restaurant operations
Food arrangement
Cash register operation
Stocking and replenishing
Sandwich preparation
Timeline
Concession Stand Worker
Instaworks Gigs
05.2021 - 01.2022
Prep Cook
Legends
04.2020 - 01.2022
Security Specialist
Argus Event Staffing
01.2020 - 01.2022
Dishwasher
Legends Hospitality LLC
01.2017 - 01.2022
Associate of Arts - General Studies
KennedyKing College
06.1983 - 12.1984