Daishawn Simmons
Brooklyn,NY
Summary
Proven security and customer service professional with a history at Allied Universal Security Services, adept in incident reporting and maintaining order. Demonstrates strong work ethic and empathy, enhancing safety and customer satisfaction. Skilled in cash handling and time management, effectively improving operational efficiency.
Overview
4
4
years of professional experience
Work History
Unarmed Security Officer
Allied Universal Security Services
Manhattan, NY
03.2023 - 05.2024
- Completed full building and grounds patrols to spot and investigate concerns.
- Directed guests around building and answered accessibility questions.
- Contributed to a positive work environment through excellent teamwork and collaboration with colleagues.
- Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas.
- Responded quickly to incidents and assessed active situations for security concerns.
Unarmed Security Guard
Allied Universal Security Services
Green Acres Mall
03.2022 - 03.2023
- Completed full building and grounds patrols to spot and investigate concerns.
- Assisted visitors and customers to provide directions, answer questions and meet requests.
- Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
- Improved overall safety by enforcing company policies and regulations among employees and visitors alike.
- Prevented escalations in conflicts through effective communication skills and conflict resolution techniques, maintaining a calm environment onsite.
- Monitored surveillance cameras to identify suspicious activity and prevent possible crime.
Sales Associate/ Cashier
The Children's Place
Brooklyn, NY
01.2020 - 02.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
Technology
Franklin K Lane
Brooklyn, NY06.2019
Skills
- Report Writing
- Incident Reporting
- Property Patrol
- Maintaining Order
- Work Ethic and Integrity
- Patience and Empathy
Timeline
Unarmed Security Officer
Allied Universal Security Services
03.2023 - 05.2024
Unarmed Security Guard
Allied Universal Security Services
03.2022 - 03.2023
Sales Associate/ Cashier
The Children's Place
01.2020 - 02.2022
Technology
Franklin K Lane