Daishia Smith
Baytown,UnitedStates
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Babysitter
Family Friends And Neighbors
10.2022 - Current
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared healthy, age-appropriate snacks and meals.
- Reassured children when upset providing emotional support and stability.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Planned fun outings and educational activities to keep children entertained.
- Monitored children's play activities to verify safety.
- Encouraged children to be understanding and patient with others.
Teacher's Assistant
Johnny T. Clark Elementary
08.2022 - Current
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Handed out classroom materials, like pencils, paper, and crayons.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Reviewed lesson material with students individually or in small groups.
Volunteer
Johnny T Clark Elementary
08.2022 - Current
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Led group discussions and activities to meet different community needs.
Crew member
Chic-Fil-A
09.2018 - 09.2019
- Responsible for prepping ingredients and assembling dishes according to recipes
- Prepared and cooked food items such as meats, fish, vegetables, and soups while ensuring proper food safety and sanitation standards
- Assisted in the development and implementation of menu ideas
- Responsible for basic sanitation, organization, and cleanliness of the kitchen area
- Handled all food orders in a timely manner, adhering to all company standards
- Maintained organized food storage areas and rotated stock as needed
- Monitored food quality and freshness and communicated any issues to the head chef
- Collaborated with other kitchen staff to ensure smooth and efficient kitchen operations
Coffee Barista
Barista Starbucks/Marriot hotel
01.2017 - 03.2018
- Served coffee and espresso drinks to customers in a fastpaced café setting
- Demonstrated excellent customer service, resolving customer complaints and inquiries in timely and professional manner
- Prepared and served all varieties of hot and cold beverages, including specialty drinks
- Maintained a clean and organized work environment, including stocking and restocking supplies
- Followed proper cash handling and cash register procedures
- Assisted in food preparation, such as making sandwiches and salads
- Demonstrated knowledge of menu items, ingredients, and preparation techniques
- Adhered to all safety and sanitation policies and procedures
- Cleaned counters, machines, utensils, and seating areas daily.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Education
Associate of Applied Science - General Studies
San Jacinto College District
Pasadena, TXDiploma - General Studies
C.E King High School
Houston, TX06.2013
Skills
- Dependability
- Time management
- Managing routines
- Outstanding communication skills
- Service-oriented self-starter
- Exemplary work ethic
Gardening, painting, reading
Gardening makes me feel earthed and grounded, and not to mention it's fun!
I love to paint and express myself freely
Timeline
Babysitter
Family Friends And Neighbors
10.2022 - Current
Teacher's Assistant
Johnny T. Clark Elementary
08.2022 - Current
Volunteer
Johnny T Clark Elementary
08.2022 - Current
Crew member
Chic-Fil-A
09.2018 - 09.2019
Coffee Barista
Barista Starbucks/Marriot hotel
01.2017 - 03.2018
Associate of Applied Science - General Studies
San Jacinto College District
Diploma - General Studies
C.E King High School