Daisy Aceves
Freedom,CA
Summary
Dynamic professional with extensive experience in EHR management and patient care at Bay Eye Medical Group. Proven ability to enhance patient registration processes and manage referrals efficiently. Recognized for accurate cash handling and fostering strong communication with patients, ensuring a seamless experience and timely service delivery.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Bay Eye Medical Group
Watsonville, California
08.2022 - Current
- Scheduled appointments using electronic health record systems efficiently, and maintained systematic document filing.
- Communicated clearly with patients regarding insurance and billing inquiries.
- Managed patient check-in and check-out procedures effectively.
- Coordinated patient referrals to specialists for timely care and treatment.
Assistant Part-Time Store Manager
Big 5 Sporting Goods
Watsonville, California
05.2015 - 09.2025
- Trained new team members in stock procedures and cash register operations.
- Managed store closure activities, ensuring security, and completing cash till reconciliation to verify accurate financial reporting.
- Maintained store cleanliness and organized merchandise displays.
- Handled loading and unloading of packages from trucks
- Launched store operations daily, guaranteeing optimal customer service readiness
Administrative Medical Clerk
Bayview Gastroenterology
Santa Cruz, California
09.2021 - 02.2022
- Reviewed and edited transcripts, ensuring clarity and grammatical accuracy.
- Organized surgical packets and essential documentation for procedures.
- Prepared exam rooms for patient visits while maintaining overall office cleanliness.
- Scheduled and followed up on patient appointments, collecting payments and managing patient files.
Support Specialist
Michaels Arts and Crafts
Marina, California
10.2019 - 02.2022
- Tracked orders, printed labels, and prepared reports using computer systems.
- Processed large volumes of cash securely and accurately in money room operations, with bank deposits.
- Stocked shelves with products to ensure availability for customers.
- Handled returns and exchanges following company policies and procedures effectively.
Education
Certificate - Medical Clerk
Center For Employment Training
Watsonville, CA01-2022
High School Diploma -
Watsonville Community School
Watsonville, CA06-2015
Skills
- EHR management
- Patient registration and discharge
- Billing and coding knowledge
- Referral management
- Accurate cash handling
- Deposit preparation processes
Certification
- Firearm License
- CPR Certification
Timeline
Front Desk Receptionist
Bay Eye Medical Group
08.2022 - Current
Administrative Medical Clerk
Bayview Gastroenterology
09.2021 - 02.2022
Support Specialist
Michaels Arts and Crafts
10.2019 - 02.2022
Assistant Part-Time Store Manager
Big 5 Sporting Goods
05.2015 - 09.2025
Certificate - Medical Clerk
Center For Employment Training
High School Diploma -
Watsonville Community School