Kaylee Grumbles
Mineral Wells
Summary
I am an experienced and dependable worker with a proven track record of efficiently completing tasks in various settings. I am skilled in inputting patient data, equipment operation, and maintaining a clean and organized workspace. I maintain a strong work ethic and the ability to adapt to different environments. Ready to take on a deeper role in the medical field and have the opportunity to help others.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist
Epiphany Dermatology
Weatherford
10.2024 - Current
- Greeted patients and visitors warmly to create a welcoming environment.
- Managed appointment scheduling using electronic health record systems efficiently.
- Answered phone calls and addressed inquiries with professionalism and courtesy.
- Collected patient information and verified insurance details accurately and promptly.
- Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
- Maintained front desk area by organizing documents and keeping supplies stocked.
- Processed patient payments and handled billing inquiries with attention to detail.
- Assisted patients in completing forms and provided necessary guidance on procedures.
- Handled sensitive information in a confidential manner.
- Performed data entry into computer systems to maintain accurate records of customer information.
Medical Receptionist
Doctor's Medical Center
Comanche
07.2023 - 07.2024
- Greeted patients warmly and managed check-in processes efficiently.
- Scheduled appointments and coordinated with medical staff for seamless operations.
- Maintained patient records using electronic health record systems accurately.
- Answered phone calls and resolved inquiries, enhancing patient satisfaction.
- Collected patient information and verified insurance details, ensuring accurate patient records.
- Handled billing inquiries and processed payments, contributing to smooth front desk operations.
Admissions Clerk
Comanche County Medical Center
Comanche
11.2022 - 07.2023
- Greeted patients with kindness.
- Assisted patients with admissions process to facilitate smooth transitions.
- Verified insurance details for patient admissions to ensure accurate processing.
- Input patient information for inpatient, outpatient, and ER patients visits.
- Communicated with patients with compassion while keeping medical information private.
- Coordinated front office customer service, appointment management, billing, and administration tasks to enhance workflow efficiency.
- Maintained digital and physical records of files and managed timely updates.
- Answered and redirected phone calls to the correct department.
Education
Some College (No Degree) - General Studies
Cisco College
Cisco, TXSome College (No Degree) - General Studies
Ranger College
Stephenville, TXSkills
- Appointment scheduling
- Patient data entry
- EHR management
- Insurance verification
- Billing processing
- Customer relationship management
Timeline
Front Desk Receptionist
Epiphany Dermatology
10.2024 - Current
Medical Receptionist
Doctor's Medical Center
07.2023 - 07.2024
Admissions Clerk
Comanche County Medical Center
11.2022 - 07.2023
Some College (No Degree) - General Studies
Cisco College
Some College (No Degree) - General Studies
Ranger College