Summary
Overview
Work History
Education
Skills
Languages
Languages
Timeline
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Daisy Acosta

Hialeah,Florida

Summary

I am bilingual, I write and read both English and Spanish fluently. I am open-minded, and good at communicating, as well as making sure we are all on the same page to get things done. I am also hardworking and dedicate my time to getting things done the way I want and need it to be. On another note, I love to come up with different, creative ideas to solve obstacles that might come my way at any moment. Furthermore, with my adaptability to new environments and change, I can easily adjust to new situations and become comfortable enough to show my individualistic personality and ideas.

Overview

2
2
years of professional experience

Work History

General Sales Associate

European Wax Center
Hialeah, FL
11.2024 - Current
  • Answered store and merchandise questions and led customers to wanted items.
  • Recommended, selected and located merchandise based on customer desires.
  • Identified opportunities for upselling products based on customer interests or needs.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Booked guests their next reservation, handling and scheduling appointments

Sales Associate

Herff Jones
Doral, FL
09.2024 - 12.2024
  • Greeted customers and provided assistance with product selection.
  • Answered customer inquiries regarding product features, pricing, and availability.
  • Provided accurate information about warranties, pricing, policies.
  • Greeted customers and provided excellent customer service.
  • Assisted other departments in meeting operational goals as needed.
  • Answered store and merchandise questions and led customers to wanted items.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
  • Upsold additional items based on customer interests and needs.

Crew Member

Raising Cane's Restaurants
Doral, FL
11.2023 - 07.2024
  • Restocked inventory when needed to maintain sufficient levels at the front counter area.
  • Maintained the work area and kept the cash drawer organized.
  • Checked headsets and replaced batteries before rush periods to maintain readiness.
  • Maintained current information on store promotions to highlight sales to customers.
  • Welcomed customers, offering assistance to help find store items.
  • Operated the drive-thru window efficiently to ensure fast order processing times.
  • Verified that orders were accurate and complete before delivering them to customers.
  • Greeted customers and responded to questions.

Cashier

Wingstop
Hialeah, FL
09.2022 - 12.2022
  • Taking customer orders, and answering their inquiries.
  • Completing daily tasks, keeping the front of house clean, and sanitary.
  • Collecting payments, whether in cash or credit,
  • Learned roles of other departments to provide coverage and keep store operational.
  • Greet customers when entering or leaving the store.
  • Cross-sell products, and introduce new ones.
  • Answered phone calls to assist customers with questions and orders.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Maintained current knowledge of store promotions to highlight sales to customers.

Server, Cashier

Pincho (Pincho factory)
06.2022
  • Kept up to date on store promotions, and made sales pitches to customers.
  • Completed all point-of-sale opening and closing procedures, as well as counting the cash register contents.
  • Helped customers by answering their questions and completing their requests.
  • Completed all cleaning, stocking, and organizing tasks in the assigned sales area.
  • Informed customers of daily specials and signature menu items.

Education

High School Diploma -

Hialeah Senior High School
Hialeah, FL
06.2023

Skills

  • Cashiering
  • Communication skills
  • Customer assistance
  • Flexible
  • Customer Satisfaction
  • Excellent time management
  • Cleaning experience
  • Serving experience
  • Bagging
  • Restaurant experience
  • Money handling
  • Inventory restocking
  • Flexible schedule
  • Problem Solving
  • Goal oriented
  • Payment processing
  • Product guidance
  • Calm demeanor
  • Multi-tasking strength

Languages

Professional, Limited

Languages

Spanish
Limited
English
Professional

Timeline

General Sales Associate

European Wax Center
11.2024 - Current

Sales Associate

Herff Jones
09.2024 - 12.2024

Crew Member

Raising Cane's Restaurants
11.2023 - 07.2024

Cashier

Wingstop
09.2022 - 12.2022

Server, Cashier

Pincho (Pincho factory)
06.2022

High School Diploma -

Hialeah Senior High School
Daisy Acosta