Summary
Work History
Education
Skills
Timeline
Generic
Daisy Alatorre-Cervantes

Daisy Alatorre-Cervantes

Berkeley,CA

Summary

Adept at fostering robust customer relations and operations management, I significantly enhanced client retention and business referrals at a Mexican-owned party planning business. My bilingual abilities streamlined negotiations and bolstered client confidence, showcasing my strong verbal communication and relationship-building skills. Achievements include expanding the client base and optimizing vendor contracts, underpinning a results-driven approach to business administration and team leadership.

Work History

Involvement With Mexican Owned Party Planning Bus.

Fontana, CA
  • Provided exceptional customer service, securing repeat clients and generating positive word-of-mouth referrals for the business.
  • Negotiated favorable contracts with vendors and suppliers, reducing overall expenses without compromising on quality.
  • Built a loyal clientele base through personalized attention to client needs and consistently delivering outstanding results on every project undertaken.
  • Managed a diverse team of professionals, fostering a collaborative environment that led to increased productivity and employee satisfaction.

Translator and Interpreter

Party Planning Business
Fontana, CA
  • Translated documents and receipts from English to Spanish.
  • Made my boss feel comfortable with knowing that I can support her despite her having a low-understanding of English.
  • Made many clients feel secure knowing that I can communicate with them in either English or Spanishincluding writing.
  • Enabled smoother negotiations with other Business owners.

Education

Languages
English & Spanish

Bachelor of Arts - Legal Studies

University of California, Berkeley
Berkeley, CA
05.2027

Associate of Science - Business Administration

Chaffey College
Rancho Cucamonga, CA
05.2025

GED -

Chaffey College
Rancho Cucamonga, CA
05.2023

High School Diploma -

Henry J. Kaiser High School
Fontana, CA
05.2023

Skills

  • Customer Relations
  • Operations Management
  • Performance Analysis
  • Human Resources
  • Verbal and written communication
  • Relationship Building
  • Business Administration

Timeline

Involvement With Mexican Owned Party Planning Bus.

Translator and Interpreter

Party Planning Business

Languages

Bachelor of Arts - Legal Studies

University of California, Berkeley

Associate of Science - Business Administration

Chaffey College

GED -

Chaffey College

High School Diploma -

Henry J. Kaiser High School
Daisy Alatorre-Cervantes