Daisy Alvarado
Houston,TX
Summary
Outgoing Student elevating guest expectations by offering world-class service while promoting exciting amusement events and attractions. Offering proven guest service and cash handling experience in fast-paced environment to facilitate fun activities and food and beverage support. Performs shift requirements in adherence to rules and safety procedures.
Overview
2
2
years of professional experience
1
1
Language
Work History
Amusement Ride Operator
Traders Village Flea Market
09.2023 - 05.2024
- Handled emergency situations calmly, following established protocols to ensure guest safety at all times.
- Demonstrated adaptability by cross-training on multiple attractions, increasing flexibility within the team during peak seasons or staff shortages.
- Identified potential maintenance issues during daily equipment inspections, ensuring timely repairs and minimizing downtime.
- Supported park management by providing accurate documentation of incidents involving guest injuries or complaints, facilitating prompt resolutions.
Housekeeper
IHG Hotels & Resorts
03.2023 - 08.2023
- Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
- Improved overall cleanliness ratings by implementing new cleaning techniques and products as needed.
- Increased room availability by managing time wisely and completing tasks within designated deadlines.
- Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
Cook, Cashier
Burger King
06.2022 - 11.2022
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Education
High School Diploma -
Eisenhower High School
7922 Antoine Dr, Houston, TX 7708805.2024
Skills
Emergency evacuation procedures
Ride set up
Code inspections
Equipment Inspection
Payment Processing
Customer Service
Point of sale operation
Order Taking
Cleaning techniques
Timeline
Amusement Ride Operator
Traders Village Flea Market
09.2023 - 05.2024
Housekeeper
IHG Hotels & Resorts
03.2023 - 08.2023
Cook, Cashier
Burger King
06.2022 - 11.2022
High School Diploma -
Eisenhower High School