Daisy Baker
EFFINGHAM,SC
Summary
Dynamic Certified Clinical Medical Assistant with extensive experience at Serenity Health Care Solutions, excelling in HIPAA compliance and venipuncture expertise. Proven ability to enhance patient care through compassionate communication and efficient appointment management, contributing to improved patient flow and satisfaction. Committed to delivering exceptional healthcare services in diverse environments.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Certified Clinical Medical Assistant/Certified Phlebotomist Technician
Serenity Health Care Solutions
06.2024 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Utilized electronic health records software proficiently to input data accurately, facilitating smooth transitions between healthcare providers during patient handoffs.
- Collected and documented patient medical information such as blood pressure and weight.
- Called and faxed pharmacies to submit prescriptions and refills.
- Assisted physicians in providing quality care through thorough documentation of medical histories and physical examination results.
- Improved patient flow within the clinic by effectively managing appointment scheduling and timely rooming of patients.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Built rapport with diverse populations of patients through compassionate listening skills and empathetic communication.
- Enhanced patient care by efficiently performing clinical tasks such as taking vital signs and administering medications.
Front Desk Receptionist
Huntley Chiropractic
03.2022 - 06.2024
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Office Manger
Med One Transport
04.2018 - 11.2021
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Traveling Medical Assistant/Phlebotomist
Agape Healthcare Partners
01.2013 - 03.2018
- Maintained strict confidentiality of sensitive patient information in accordance with HIPAA guidelines.
- Collaborated with interdisciplinary healthcare teams to develop comprehensive care plans for patients.
- Prepared examination rooms for various medical procedures, ensuring optimal safety conditions for patients and staff.
- Streamlined administrative tasks, such as filing insurance claims and coordinating referrals, resulting in improved patient experience.
Education
Hannah-Pamplico High School
Pamplico, SC06-1987
Skills
- HIPAA compliance
- Immunization administration
- Venipuncture expertise
- Vital sign monitoring
- Order of draw
- Venipuncture technique
- Blood culture collection
- Specimen labeling
Certification
- CCMA - Certified Clinical Medical Assistant
- CPT -CertifiedPhlebotomy Technician
Languages
English
Full Professional
Timeline
Certified Clinical Medical Assistant/Certified Phlebotomist Technician
Serenity Health Care Solutions
06.2024 - Current
Front Desk Receptionist
Huntley Chiropractic
03.2022 - 06.2024
Office Manger
Med One Transport
04.2018 - 11.2021
Traveling Medical Assistant/Phlebotomist
Agape Healthcare Partners
01.2013 - 03.2018
Hannah-Pamplico High School
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