Daisy Dorgan
San Marcos,California
Summary
Proven Medical Billing Specialist and seasoned Hair Stylist with a track record of enhancing customer satisfaction and streamlining billing processes at Advance Diabetes Supplies. Expert in HIPAA compliance and critical thinking, adept at fostering strong client relationships and improving payment systems. Demonstrates exceptional teamwork and a commitment to excellence, significantly boosting operational efficiency.
Overview
23
23
years of professional experience
Work History
Medical Billing Specialist
Advance Diabetes Supplies
04.2017 - Current
- Ensure accurate entry and update of changes as requested by physicians and/or patients.
- Maintain working knowledge of billing guidelines and resources for Medicare and Private Insurance.
- Recognizes and reviews billed orders to effectively request authorization for upcoming refills.
- Develop and maintain knowledge of all products and services offered by the company.
- Comply with HIPAA rules, appropriately safeguarding PHI or other private & confidential information.
- Maintains accurate and detailed notes in the company system.
- Call pharmacies for claim reversals.
- Adapt quickly to frequent process changes and improvements.
- Collected payments and applied to patient accounts.
- reliable, engaged, and provides feedback as to improve processes and policies.
- I perform any additional responsibilities or special projects as required.
Owner/Hair Stylist
EZ Cuts
01.2007 - 03.2017
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Hair Stylist
Elegancia Latina
01.2002 - 01.2007
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
Education
Pharm Tech -
Maric College
Vista,CACosmetology -
Oceanside School of Beauty
Oceanside, CAAssociate - Medical Assisting
California College of San Diego
San Diego, CA03.2017
Skills
HIPAA Compliance
Bill payment
Medical Billing
Critical Thinking
Customer Service
Teamwork and Collaboration
software use
Payment Processing
Timeline
Medical Billing Specialist
Advance Diabetes Supplies
04.2017 - Current
Owner/Hair Stylist
EZ Cuts
01.2007 - 03.2017
Hair Stylist
Elegancia Latina
01.2002 - 01.2007
Pharm Tech -
Maric College
Cosmetology -
Oceanside School of Beauty
Associate - Medical Assisting
California College of San Diego
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