Daisy Escamilla
New Windsor,NY
Summary
Dynamic and results-oriented professional with a proven track record at Gap, adept in complaint resolution and advanced communication. Excelled in mentoring and streamlining processes, enhancing team efficiency and customer satisfaction. Skilled in both hospitality and leveraging technology for operational improvements, I bring a blend of hard and soft skills to exceed employer expectations.
Overview
3
3
years of professional experience
Work History
Order Selector
Gap
Fishkill, NY
08.2022 - Current
- Mentored newly hired employees on warehouse safety procedures and demonstrated proper operation of tools to avoid mishaps.
- Printed accurate labels and applied to boxes, crates and containers prior to shipment.
- Packaged items with appropriate materials to prevent damage during shipping.
- Confirmed items picked for orders by keying codes into system.
- Reviewed packing slips and other documentation to properly box requested items for shipment.
- Demonstrated great teamwork skills with staff members involved in production and transport.
Bartender
House Of Birria
Middletown, NY
02.2023 - 01.2024
- Attended regular training sessions to stay updated on new products or trends.
- Effectively multitasked within fast-paced environment.
- Carefully inspected identification of customers to verify age requirements for purchase of alcohol.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
Server
Orange Hill Restaurant
New Windsor, NY
04.2022 - 01.2023
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Presented menus and answered questions regarding items.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Education
High School Diploma -
Newburgh Free Acdemy
Newburgh, NY06-2021
Some College (No Degree) - Cometology
Capri Cosmetology Learning Program
Newburgh, NYSkills
- Account updating
- Complaint resolution
- Scheduling
- Punctuality and reliability
- Hospitality and accommodation
- Multi-line phone talent
- Advanced communication skills
Languages
Spanish
Professional
Timeline
Bartender
House Of Birria
02.2023 - 01.2024
Order Selector
Gap
08.2022 - Current
Server
Orange Hill Restaurant
04.2022 - 01.2023
High School Diploma -
Newburgh Free Acdemy
Some College (No Degree) - Cometology
Capri Cosmetology Learning Program