Daisy Flores
Tehachapi,CA
Summary
Dedicated and detail‑oriented professional with several years of experience in customer service, distribution, and supply management. Known for a strong work ethic, adaptability, and a calm, solutions‑focused approach. Skilled in problem‑solving, time management, and cross‑team collaboration to support efficient daily operations. Adept at improving workflows, maintaining accurate records, and ensuring high standards of quality assurance. Quick learner with advanced proficiency in database and word‑processing software, consistently contributing to smooth, organized, and productive office environments.
Overview
7
7
years of professional experience
Work History
Warehouse Inventory Specialist
Optec Displays, Inc
Ontario, California
07.2021 - 02.2026
- Oversaw warehouse inventory operations, maintaining optimal stock levels and organized storage systems
- Managed the receipt and quality inspection of incoming inventory from multiple carriers, ensuring accuracy and compliance
- Maintained precise inventory data entry, including pricing, part numbers, and system updates
- Operated forklifts, scissor lifts, and related equipment safely to support efficient material movement
- Kept detailed records of inventory levels to support timely restocking, order fulfillment, and production needs
- Collaborated with the purchasing team to coordinate timely procurement of materials and supplies
- Implemented improved inventory tracking processes that increased accuracy and reduced shrinkage
- Conducted routine inventory audits to ensure system integrity and regulatory compliance
- Executed daily cycle counts and resolved discrepancies through prompt corrective actions
- Processed, picked, and packed PSOs, RMAs, and production work orders with accuracy and efficiency
Guest Advocate / Starbucks Barista
Target
Ontario, California
10.2020 - 11.2021
- Delivered exceptional customer service by preparing high‑quality beverages and food items in accordance with company standards
- Customized drink orders based on customer preferences, demonstrating accuracy, flexibility, and strong attention to detail
- Improved customer satisfaction by answering questions, offering effective solutions, and resolving concerns promptly
- Managed stocking and supply organization to support accurate inventory counts and uninterrupted operations
- Maintained a calm, professional demeanor during high‑volume periods, including opening, closing, and special events
- Collaborated with team members to enhance workflow efficiency during peak hours and provided support to ensure smooth shift operations
- Trained new employees on customer service best practices, product knowledge, and operational procedures
- Supported Guest Services operations, including backup cashier duties, Order Pick Up (OPU), and Drive Up (DU) services
Head Hostess
Durants
Phoenix, Arizona
09.2018 - 02.2020
- Collected reservation details and communicated updates to guests both in person and via mobile platforms
- Utilized OpenTable to manage seating assignments, maximize capacity, and curate balanced table rotations for high‑quality service
- Assigned guests to appropriate tables based on party size and service flow, ensuring equitable workload distribution among servers
- Greeted guests upon arrival and escorted them to their tables, setting a welcoming tone for their dining experience
- Distributed menus and provided initial information regarding service staff, specials, and dining expectations
- Managed guest concerns, handled complaints, and maintained organized waitlists during peak periods while ensuring VIP guests received prompt attention
- Served as the central communication link between guests, servers, and kitchen staff to maintain smooth and efficient operations
- Trained new hosts on proper procedures, customer service standards, and company policies
- Developed positive relationships with guests to encourage repeat visits and enhance overall satisfaction
Education
High School Diploma -
Central High School
Phoenix, AZ05-2016
Skills
- Critical thinking & conflict resolution
- Detail orientation
- Cross-functional collaboration
- Project management
- Inventory management
- Data entry oversight
- Quality inspection
- Enterprise resource planning (ERP) experience
- Microsoft Office proficiency
- Bilingual proficiency
Volunteer Work
- St. Josephs Hospital Volunteer
- St. Mary's Food Bank
Timeline
Warehouse Inventory Specialist
Optec Displays, Inc
07.2021 - 02.2026
Guest Advocate / Starbucks Barista
Target
10.2020 - 11.2021
Head Hostess
Durants
09.2018 - 02.2020
High School Diploma -
Central High School