DAISY FUENTES-OLIVA
Goldsboro,MD
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
CONFERENCE ASSISTANT
SALISBURY UNIVERSITY
06.2023 - 08.2023
- Prepared key card/locks for rooms using Onnity and Salto programs
- Used Excel to organize guests in their rooms and make proper room switches if needed
- Communicate any problems or issues involving the residence halls to the appropriate professional staff
- Improved overall guest satisfaction by promptly addressing inquiries, concerns, and providing relevant information.
- Managed on-site accommodations for conference guests, ensuring a comfortable stay during the event.
- Enhanced conference attendee experience by efficiently managing registration and check-in processes.
- Contributed to creating a welcoming atmosphere by greeting guests upon arrival and directing them as needed.
CASHIER
PRODUCE JUNCTION
06.2022 - 01.2023
- Memorized prices of all products in-store
- Could only use mental math to give customers their correct total and change
- Provided Spanish to English translations to clients/customers
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Worked closely with shift manager to solve problems and handle customer concerns.
BI-LINGUAL ACADEMIC TRANSLATION ASSISTANT
NORTH CAROLINE HIGH SCHOOL
08.2019 - 05.2021
- Met with students to provide school assignment translation support from English to Spanish
- Interacted frequently with teachers/instructors regarding assignments before translations
- Frequently guided non-classroom activities due to language barriers
- Provided one-on-one mathematics tutoring support as needed.
Education
Computer And Information Systems Security
SALISBURY UNIVERSITY
Salisbury, MD05.2025
High School Diploma -
NORTH CAROLINE HIGH SCHOOL
Denton, MD05.2021
Skills
- Microsoft Office
- Excel Functions
- Python Programming
- Attention to Detail
- Customer Service
- Problem-Solving abilities
- Teamwork and Collaboration
- Financial Planning
- Organizational Skills
- Continuous Improvement
Activities
Leo Club, 01/2018 - 05/2021
Languages
Spanish
Native or Bilingual
Timeline
CONFERENCE ASSISTANT
SALISBURY UNIVERSITY
06.2023 - 08.2023
CASHIER
PRODUCE JUNCTION
06.2022 - 01.2023
BI-LINGUAL ACADEMIC TRANSLATION ASSISTANT
NORTH CAROLINE HIGH SCHOOL
08.2019 - 05.2021
Computer And Information Systems Security
SALISBURY UNIVERSITY
High School Diploma -
NORTH CAROLINE HIGH SCHOOL