Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Daisy Garcia

Los Angeles,CA

Summary

Dynamic Retail Sales Associate with a proven track record at Dollar Tree, excelling in customer service and problem-solving. Recognized for enhancing customer satisfaction and loyalty through effective communication and conflict resolution. Skilled in money handling and maintaining organized environments, contributing to a seamless shopping experience. Fluent in English and Spanish.

Overview

4
4
years of professional experience

Work History

Retail Sales Associate

Dollar Tree
3710 S La Brea Ave
09.2022 - Current
  • Maintained a welcoming and respectful environment for patrons.
  • Ensured workplace cleanliness and organization.
  • Ensured shelves remained fully stocked.
  • Greeted customers and provided outstanding customer service.
  • Assisted in setting up promotional displays to attract customer attention and boost sales.
  • Managed cash register, ensuring accurate transactions and safeguarding against losses.
  • Collaborated with team members to meet daily sales targets, contributing to overall store success.
  • Trained new employees in sales techniques and store procedures, improving team effectiveness.
  • Managed efficient cash register operations.

Retail Sales Associate

Ross Dress for Less
1839 S La Cienega Blvd
11.2021 - 06.2022
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Answered questions about store policies and addressed customer concerns
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.

Education

Human Resources Administration

Cbtis 123
Oaxaca De Juarez ,Oax, Mexico
06.2021

Skills

  • Customer service
  • Problem-solving
  • Teamwork and collaboration
  • Reliability and punctuality
  • Money handling
  • Phone etiquette
  • Fluent in English and Spanish
  • Conflict resolution
  • Customer needs assessment
  • Multitasking
  • Computer skills

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Retail Sales Associate

Dollar Tree
09.2022 - Current

Retail Sales Associate

Ross Dress for Less
11.2021 - 06.2022

Human Resources Administration

Cbtis 123