Daisy Gonzalez
North Hollywood,CA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Background Investigator
CACI
08.2023 - 02.2024
- Enhanced investigation accuracy by conducting thorough background checks and verifying information through multiple sources.
- Ensured compliance with federal regulations by maintaining detailed records and documentation of investigations.
- Improved quality of investigative reports by meticulously documenting findings and ensuring compliance with legal standards.
- Conducted comprehensive interviews with subjects, references, and other relevant individuals for accurate background information gathering.
- Created and maintained records of security incidents and investigations.
- Maintained strict confidentiality while handling sensitive personal information during investigations, adhering to privacy regulations and ethical guidelines.
Housing Navigator
Volunteers Of America
07.2023 - 08.2023
- Sought out affordable housing options and residences for people in need.
- Successfully negotiated favorable lease agreements with tenants, balancing their needs with property owner interests.
- Enhanced safety at sea by conducting regular equipment checks and implementing necessary maintenance procedures.
- Streamlined property management processes for improved efficiency and cost savings.
Case Manager
Champions In Service
02.2023 - 04.2023
- Developed and implemented comprehensive case management plans to address client needs and goals
- Gang Intervention for at-risk youth
- Family Mediation
- Over 10+ Case Consultations
- Referral Submissions to Social Services
- Documentation
- Utilized trauma-informed approach to promote healing and empowerment for clients
Case Manager
Alliance For Community Empowerment
02.2022 - 02.2023
- Data Analytics
- Report Interpretation
- Data Management
- Court Advocacy/Court Support
- Maintained Case Load of 50 Clients
- Housing for 5 Families
- Over 15 Event Organizations
- Marketing
- 7 Educational Workshops
- Parenting Classes
- Mental health treatment and support
- Job training
Sales Associate Specialist
Home Depot
08.2017 - 02.2022
- Management support
- Business Revenue
- Used POS system to process sales, returns, online orders, and gift card activations
- Client Scheduling
- Set and achieved company-defined sales goals
- 2 Flooring Installations per week
- Associate Training
Youth Development Specialist
Boys And Girls Club
03.2021 - 11.2021
- Created and facilitated recreation and education activities for youths to engage in groups in a safe environment
- Physical Education Classes
- Teacher Assistant
- Tutoring
- Managed cases of 15 clients receiving social or community service support
- Mental Health Classes
- Ages 5-15
Youth Leader
Youth Justice Coalition
08.2018 - 01.2019
- Educational Institutions
- Legal Clinic
- Coordinated and managed volunteer activities for community service projects
- Policy Writing
- Event Planning
- Youth Leadership
- Created educational materials to convey important information to service recipients
Education
Bachelor of Arts - Criminology and Justice Studies
California State University, Northridge
Northridge, CAAssociate of Science - Administration of Justice
Los Angeles Trade Technical College
Los Angeles, CASkills
- Background Investigations
- Report Writing
- Attention to Detail
- Analytical Thinking
- Tech-Savvy
- Analysis and research abilities
- Report Interpretations
- Investigative research
- Documentation
- Research
- Analytics
- Juvenile Justice
- Conflict Resolution
- Crisis Intervention
Certification
- Efforts to Outcomes Database Certified
- California Legislature Assembly Certificate of Recognition
- Apricot Solutions Database Certified
- CSUN MOSAIC Certificate of Achievement
Languages
Spanish
Native or Bilingual
Timeline
Background Investigator
CACI
08.2023 - 02.2024
Housing Navigator
Volunteers Of America
07.2023 - 08.2023
Case Manager
Champions In Service
02.2023 - 04.2023
Case Manager
Alliance For Community Empowerment
02.2022 - 02.2023
Youth Development Specialist
Boys And Girls Club
03.2021 - 11.2021
Youth Leader
Youth Justice Coalition
08.2018 - 01.2019
Sales Associate Specialist
Home Depot
08.2017 - 02.2022
Bachelor of Arts - Criminology and Justice Studies
California State University, Northridge
Associate of Science - Administration of Justice
Los Angeles Trade Technical College