Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Daisy Guerrero

Chino

Summary

I am a California certified phlebotomist technician with about a year in customer service, 8 months with a focus in clinical laboratory techniques and specimen processing, and a continuing education towards a respiratory therapy degree. I have developed strong customer service skills, an ability to handle multiple tasks efficiently and with attention to detail, as well as experience interacting with patients in a medical setting thanks to my phlebotomy externship. My bilingual ability in English and Spanish enhances my capability to assist a diverse patient base. I am eager to not only bring, but prove, my strengths in customer service, my compassion for patients, and my clinical skills and knowledge from my education to your team. I am excited about the opportunity to join and contribute to the medical field.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Phlebotomy Externship

Unicare Community Health Center
01.2025 - 01.2025
  • Accurately obtained blood samples via venipuncture and finger sticks on patients with minimal discomfort and repetition.
  • Calmed and reassured patients who were apprehensive about having blood specimen drawn.
  • Explained procedures to diminish fears and gain patient cooperation.
  • Ensured specimen integrity by adhering to the laboratory’s procedures for specimen collection, handling, and processing.
  • Accurately identified patients and check paperwork.
  • Labeled and appropriately stored specimens.
  • Proficiently operated, maintained, and calibrated centrifuges.
  • Maintained a clean environment for the patients and myself.
  • Knowledge and understanding of infection control, HIPAA compliance, and OSHA guidelines.
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.

Lead Retail Associate

IBS Fashion, Inc.
08.2023 - 07.2024
  • Always maintained a positive attitude.
  • Enforced and followed store policy.
  • Performed opening and closing responsibilities.
  • Enhanced store appearance through consistent merchandising, visual displays, and maintaining cleanliness.
  • Provided personalized shopping experiences for customers, resulting in repeat business and increased loyalty.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Managed efficient cash register operations.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Education

Associate of Science - Respiratory Therapy

Mt. San Antonio College
Walnut, CA
06-2027

Certified Phlebotomist Technician

US Colleges
Montclair, CA
11-2024

Diploma -

Chino High School
Chino, CA
05.2022

Skills

  • Bilingual; fluent in English/Spanish
  • CPR/BLS certified
  • NHA certified
  • Detail oriented
  • Multitasker
  • Team player
  • Independent
  • Knowledge of medical terminology
  • Clinical laboratory techniques
  • Infection control procedures
  • Quality assurance
  • Attentive

Certification

NHA Certification [P9D5F5D5]. CPR/BLS Certification [11/2024]. CPT I License [04/2025].

Timeline

Phlebotomy Externship

Unicare Community Health Center
01.2025 - 01.2025

Lead Retail Associate

IBS Fashion, Inc.
08.2023 - 07.2024

Associate of Science - Respiratory Therapy

Mt. San Antonio College

Certified Phlebotomist Technician

US Colleges

Diploma -

Chino High School