Daisy Hernandez
San Antonio
Summary
Dynamic Manicurist with distinguished knowledge of nail technician and commitment to maintaining excellence for any number of customers. Skilled at cultivating and maintaining relationships with customers. Successful at increasing profits and repeat customer numbers. Results-oriented, driven to maximize business through referrals and sales. Enthusiastic individual with professional and neat appearance accustomed to providing manicures and nail designs to clients of all ages. Ambitious, career-focused job seeker, anxious to obtain an entry-level position to help launch career while achieving company goals. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Banking professional prepared for Teller role, bringing valuable experience in handling financial transactions and ensuring customer satisfaction. Consistently recognized for reliability and flexibility in adapting to changing needs. Skilled in cash handling, customer service, and maintaining accurate records, with collaborative approach and results-driven mindset.
Overview
12
12
years of professional experience
Work History
Customer Service Cashier
Sally's Beauty Supply
San Antonio, TX
01.2014 - 05.2015
- Greeted customers promptly and responded to questions
- Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers
- Answered customers' questions and provided information on store procedures or policies
- Processed credit card transactions accurately and efficiently
- Complied with all health and safety regulations while performing job duties
- Collected credit card and cash payments to complete transactions for customer orders
- Operated cash registers to process payments for goods and services
- Adhered to company policies concerning returns, exchanges, and refunds, including proper documentation completion
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise
- Scanned items and checked pricing on cash register for accuracy
- Processed returned merchandise by strictly following store return and exchange procedures
- Followed established loss prevention procedures when dealing with suspicious customers or activities
- Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
Nail Technician
Self-employed
San Antonio, TX
06.2015 - Current
- Kept detailed inventory lists for nail care supplies, polishes and gel nail colors
- Advised clients on nail care and use of products and colors
- Introduced signature services, acrylics and gel tips to increase overall sales
- Utilized customer feedback to improve services offered at the salon
- Cleaned and sterilized tools and work areas between customers
- Demonstrated knowledge of all products and services offered in the salon
- Kept up-to-date on new trends in the industry for product offerings and design ideas
- Conducted consultations with clients to determine their needs and preferences
- Removed previously applied nail polish using liquid remover and swabs
- Developed creative designs on nails using a variety of colors and materials
- Maintained customer records for future reference
- Maintained updated knowledge through continuing education and advanced training.
Teller
Lone Star National Bank
San Antonio, TX
07.2025 - 02.2026
- Processed customer transactions efficiently while adhering to banking regulations.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained accurate cash drawer balances through diligent record-keeping and reconciliation.
- Assisted in training new tellers, enhancing team performance and operational knowledge.
- Developed strong customer relationships, fostering loyalty and repeat business opportunities.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Processed customer transactions promptly, minimizing wait times.
- Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
Education
High School Diploma -
South San Antonio High School
San Antonio, TX06.2015
Skills
- Sanitation Procedures
- Customer Service
- Team Collaboration
- Time Management
- Training and Coaching
- Infection Controls
- Promotional Planning
- Appointment Management
- Inventory Controls
- Sales Proficiency
- Product Knowledge
- Verbal and Written Communication
- Schedule Maintenance
- Exceptional customer service
- Professionalism and courtesy
- Excellent time management skills
- Cash handling and management
- Transaction processing accuracy
- Cash handling expertise
- Cash drawer balancing
- Banking
- Financial record keeping
- Confidentiality and discretion
- Fraud detection
- Rapid data entry skills
- Spanish speaking
- Bilingual in [Spanish]
- Loans
Accomplishments
- Voyage of San Antonio
- The current top 20 nail artist in SA
- Languages
- Spanish
- Native/ Bilingual
LANGUAGE
Spanish
Fluent
Timeline
Teller
Lone Star National Bank
07.2025 - 02.2026
Nail Technician
Self-employed
06.2015 - Current
Customer Service Cashier
Sally's Beauty Supply
01.2014 - 05.2015
High School Diploma -
South San Antonio High School