Jaquarious Davis
Charlotte,NC
Overview
5
5
years of professional experience
Work History
Customer Service Cashier
Harris Teeter
Charlotte, NC
04.2019 - 08.2024
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
- Balanced cash drawers at the end of each shift.
- Processed credit card transactions accurately and efficiently.
- Resolved customer complaints in a professional manner.
- Assisted customers with locating merchandise within the store.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Informed customers about product pricing and answered questions regarding products and services available in the store.
- Prepared sales slips or sales contracts as needed to complete customer purchases.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Organized items purchased by customers according to their type or size for easy retrieval during checkout.
- Verified that all coupons were valid prior to processing them into the system.
- Followed established loss prevention procedures when dealing with suspicious customers or activities.
- Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
- Complied with all health and safety regulations while performing job duties.
- Provided excellent customer service by helping customers locate items they were looking for.
- Answered incoming phone calls from customers regarding product availability or store locations.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
- Adhered to company policies concerning returns, exchanges, refunds., including proper documentation completion.
Education
High School Diploma -
East Mecklenburg High School
Charlotte, NC08-2018
Skills
- Check processing
- Customer Service
- Product Merchandising
- Guest Services
- Cash Handling
- Customer Complaint Resolution
- Merchandise Restocking
- Sanitizing procedures
- Product displays
- Merchandising produce
- Workplace Safety
- Product Knowledge
- Coaching new hires
- Sanitizing requirements
- Cleaning and sanitation
- Store appearance
- Sanitation Procedures
- Shelf Stocking
- Customer Engagement
Timeline
Customer Service Cashier
Harris Teeter
04.2019 - 08.2024
High School Diploma -
East Mecklenburg High School