Daisy Isidro Chavez
236 Ackerman Ave Clifton,NJ
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to a positive work environment
Overview
1
1
year of professional experience
Work History
Runner/Medical Assistant
Retina Center Of New Jersey
10.2023 - 04.2024
- Maintained patient confidentiality at all times, adhering to HIPAA guidelines and protecting sensitive information from unauthorized access.
- Enhanced practice efficiency by maintaining accurate electronic medical records for all patients.
- Conducted diagnostic tests such as visual acuity, Intraocular Pressure using a tonometry, visual field and Post OP Surgery testing on patients.
- Perform Advanced Retinal imaging tests including OCT.
- Maintained a clean and organized workspace, ensuring that all equipment was properly sanitized between uses.
- Assisted with dilating patients or using eye medications when directed by optometrist.
Medical Assistant
BHMG UNITED MEDICAL
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, Vital Signs
- Called and faxed pharmacies to submit prescriptions and refills.
- Oriented and trained new staff on proper procedures and policies.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Perform clinical tasks such as Injections, Blood Drawn, EKG, Wound dressing and setting up and assisting on Minor Biopsy.
Key Holder/Clinical Specialist
Visionworks Doctors Of Optometry
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Trained and supervised new employees to apply best practices in customer service and store operations.
- Improved patient experience by efficiently scheduling appointments and managing follow-up communications.
- Assisted with frame selection process, helping patients choose eyewear that best suited their lifestyle needs and preferences.
- Provided crucial support during contact lens insertion/removal trainings for new wearers, ensuring proper technique was followed for optimal results.
- Ensured quality patient care by assisting optometrist with pre-testing, diagnostic testing such Optos Retinal Imaging,NCT,Autorefractors, Visual Field and contact lens fittings.
Education
Medical Assisting
Lincoln Technical Institute -Paramus
Paramus, NJ01.2022
Skills
- Strong Attention to detail and accuracy
- Ability to work effectively in a team and Independently
- Knowledge of basic medical equipment and procedures
- Ability to prioritize and multitask in a fast paced environment
- Excellent Patient communication and education skills
Languages
Spanish
Professional Working
English
Native or Bilingual
Timeline
Runner/Medical Assistant
Retina Center Of New Jersey
10.2023 - 04.2024
Medical Assistant
BHMG UNITED MEDICAL
Key Holder/Clinical Specialist
Visionworks Doctors Of Optometry
Medical Assisting
Lincoln Technical Institute -Paramus
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