Daisy K. Huff
Plano
Summary
Newly certified Phlebotomy Technician with hands-on clinical training in venipuncture, capillary collection, and patient care. Skilled in maintaining safety protocols, ensuring specimen integrity, and providing compassionate care to diverse patient populations. Eager to contribute to a fast-paced healthcare environment.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Scheduling Coordinator
Solis Mammography
Addison, TX
07.2017 - Current
- Coordinated scheduling for multiple departments to optimize resource allocation and workflow efficiency.
- Assisted in managing calendars and appointment bookings for team members, ensuring timely communication.
- Supported staff by preparing and distributing schedules, promoting clear expectations and accountability.
- Utilized scheduling software to track appointments, meetings, and deadlines effectively.
- Contributed to team meetings by providing updates on scheduling conflicts and resolutions identified.
- Maintained organized records of schedules and communications for future reference and compliance purposes.
- Optimized workflow by prioritizing tasks based on urgency and aligning staff assignments accordingly.
- Increased patient satisfaction through timely appointment scheduling and proactive management of wait times.
Insurance Verification Specialist
Walgreen's Pharmacy
Frisco, TX
08.2016 - 06.2017
- Conducted thorough insurance verifications to ensure patient eligibility and coverage accuracy.
- Collaborated with healthcare providers to resolve discrepancies in insurance information.
- Utilized pharmacy management systems to streamline verification processes and enhance efficiency.
- Led initiatives to enhance communication between pharmacy staff and insurance companies, improving resolution times.
- Ensured compliance with HIPAA regulations while managing sensitive patient information during the verification process.
- Updated patient records with accurate, current insurance policy information.
- Managed high-volume insurance verifications within pressured timeframes for productive medical operations.
- Optimized productivity within the department by prioritizing tasks according to urgency and importance levels.
- Minimized delays in treatment scheduling by promptly identifying potential coverage issues and working proactively towards their resolution.
Health Coordinator
Blue Cross Blue Shield of Texas
Richardson, TX
09.2010 - 08.2013
- Coordinated healthcare services to enhance member access and engagement.
- Developed educational materials promoting preventive care initiatives for diverse populations.
- Facilitated communication between healthcare providers and members to ensure continuity of care.
- Managed case reviews, ensuring compliance with regulatory standards and internal policies.
- Served as a liaison between patients, families, and healthcare providers to ensure seamless transitions across different levels of care.
- Enhanced patient satisfaction by implementing personalized health education programs and resources.
- Discussed medical histories with patients in effort to provide most effective medical advice.
- Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
Education
High School Diploma -
Plano East Senior High
Plano, TXSkills
- Strong work ethic
- Verbal and written communication
- Attention to detail
- Specimen Preparation
- HIPAA compliance
- Venipuncture
Certification
- Certified Phlebotomy Technician, National Healthcareer Association (NHA) - January 2026
Timeline
Scheduling Coordinator
Solis Mammography
07.2017 - Current
Insurance Verification Specialist
Walgreen's Pharmacy
08.2016 - 06.2017
Health Coordinator
Blue Cross Blue Shield of Texas
09.2010 - 08.2013
High School Diploma -
Plano East Senior High