Daisy Lozoya
El Paso
Summary
Efficient Medical Assistant/ phlebotomist with solid foundation in providing clinical and administrative support in healthcare settings. Proven ability to assist in patient care, manage medical records, and support office operations. Demonstrated skill in patient communication and multitasking in fast-paced environments.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Medical Assistant
Centro De Salud Familiar La Fe
10.2022 - Current
- Obtain medical history, obtain vital signs and medication list from patients.
- Directed patients to exam rooms and prepare them for examination.
- Assist with EKG's ,Pap smears , minor wound cleaning procedures.
- Assist with diagnostics and specialist referrals.
- Conduct Insurance Verification and authorizations.
- Obtaining medical records and document in PHI as following HIPPA regulations.
- Schedule appointments and call patient for apointment reminders. .
- Task any medical questions or Prescriptions refills request to provider.
- Performed medical records management, including filing, organizing and scanning documents.
- Obtaining patient hospital records in Phix portal.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
Lab Assistant - Covid Testing Contract
Trident care
03.2021 - 07.2021
- Work in a fast-paced environment intake immigrant children in ft-bliss, Swab from 400 to 500 children daily with rapid covid testing kits and preform PCRs for positive results.
- Monitor the turnaround time of results for compliance in accordance with lap time.
- Completed data entry documentation into records and logging test results in a timely matter.
- Took temperatures, blood pressures, and weight.
- Follow proper PPE gear as preforming covid testing.
- Preform good quality care following safety protocols with each patient..
- Handled hazardous materials responsibly following proper waste disposal procedures to minimize environmental impact.
Personal Caregiver
Valor Personal Assistance Services
11.2017 - 10.2020
- Assist client in their prescription medication management and doctor appointments, help with personal hygiene and care assist with daily meal preparation , help with mobility, house maintenance and housekeeping.
- Changed dressing, bandages and binders to maintain proper healing and sanitary measures as needed.
Nail Technician Student
El Paso Community College
09.2018 - 05.2019
- Performed sanitation of implements and work environment .
- Performed pedicures and manicures, and all types of nail enhancements.
- Schedule appointments and collect payments, handle any client complaints.
- Participate in school community events.
Phlebotomist Student
University Medical Center
09.2016 - 10.2016
- Perform various phlebotomy functions such as hemoglobin test, venipunctures, urine test, gestational diabetes
- Knowledge in handling centrifuge machine and proper care handling and transporting specimens.
- Organize and clean blood-drawing stations and re-stock as needed.
- Put attention to detail of patient documentation and matain a 99.9% accuracy while validating patients credentials for admission and treatment procedures.
Medical Assistant Technician
South West Eye Institute
07.2011 - 08.2012
- Welcome patients and obtain patient history through intake assessments, make notes of health changes or findings and scribe for physician in EHR.
- Performs visual acuity, auto-refraction, manual and automated lensometry test, keratometry dilate eyes as needed.
- Run diagnostics such as immersion A-scan, OCTs and visual fields and assist doctor with minor procedures.
- Educate patient on ophthalmic conditions and consent for procedures and surgery.
- Maintain exam rooms, including cleaning and restocking as necessary.
Education
Nail Technician -
El Paso Community College
El Paso, TX05.2019
Phlebotomist - undefined
El Paso Community College
El Paso, TX06.2017
Medical Assistant - undefined
Western Technical College
El Paso, TX05.2016
High School Diploma - undefined
Horizon High School
El Paso, TX08.2009
Skills
- Fundamental abilities
- Customer assistance
- Consistent commitment to quality
- Collaborative teamwork
- Analytical problem solving
- Proficient in Spanish and English
- Office management skills
- Fundamental computer proficiency
- Professional phone communication
- Appointment scheduling
- File and record management
- Typing proficiency at 30 wpm
- Patient assessment skills
- Safe handling of blood samples
- Venipuncture & Capillary Puncture
- Injections administration
- Patient vitals monitoring
- Nail Technician skills
- Manicure and pedicure expertise
- Attention to detail
- Knowledge of safety and health protocols
- Proficient in conflict resolution
Accomplishments
- Recognized for outstanding dedication to patient care.
- Resolved any upset patient conflicts issue in a calmly manner to offer a solution.
Certification
- NHA certified
- ASCP Phlebotomy Technician certified
- Texas Manicurist License
Languages
Spanish
Full Professional
Timeline
Medical Assistant
Centro De Salud Familiar La Fe
10.2022 - Current
Lab Assistant - Covid Testing Contract
Trident care
03.2021 - 07.2021
Nail Technician Student
El Paso Community College
09.2018 - 05.2019
Personal Caregiver
Valor Personal Assistance Services
11.2017 - 10.2020
Phlebotomist Student
University Medical Center
09.2016 - 10.2016
Medical Assistant Technician
South West Eye Institute
07.2011 - 08.2012
Phlebotomist - undefined
El Paso Community College
Medical Assistant - undefined
Western Technical College
High School Diploma - undefined
Horizon High School
Nail Technician -
El Paso Community College
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