Daisy Mares
San Antonio,TX
Summary
Dedicated and professional individual with a proven track record of consistently meeting company goals through organized practices. Skilled in working under pressure and adapting to new situations and challenges. Always striving to enhance the organizational brand. Known for being organized and dependable, successfully managing multiple priorities with a positive attitude. Willing to take on additional responsibilities to contribute to team goals. Detail-oriented team player with strong organizational skills, capable of handling multiple projects simultaneously while maintaining a high degree of accuracy.
Overview
22
22
years of professional experience
Work History
CSI - Enrollment Specialist
Alamo Colleges District
06.2012 - Current
- Provide student support services to all five Alamo College campuses that include:
- Processing various student record issue (footprint) requests, admissions applications, change of primary institutions, posting transfer coursework, transcript evaluation, CLEP/AP credits, downloading electronic transcripts (EDI's), DegreeWorks/GPS/Degree Audit transcription (Scribe).
- Communicate effectively via telephone, email and in person with prospective customers and all campus personnel.
- Display consistent, positive attitude towards learners, peers and other personnel, even during high-stress situations.
- Updated, entered, and reviewed student data.
- Managed accurate recordkeeping of student information and application documents, ensuring compliance with regulations.
Enrollment Specialist II
Alamo Colleges District
06.2010 - 06.2012
- Process Primary Institution changes daily
- Efficiently and successfully process CSI track- It tickets
- Other daily duties include: posting transfer coursework, notifying students of transcript mailouts and National Student Clearinghouse.
- Updated, entered, and reviewed customer data.
Admissions Clerk II
ALAMO COLLEGES DISTRICT-San Antonio College
01.2007 - 03.2010
- Assisted with completing Grade Change forms, answering phones, and producing Letters of Enrollment
- Evaluation of high school and college transcripts.
- Off Campus Recruiting and assist students with ApplyTexas
- Accurately inputted student information into ACCD computer system using Passport.
HEALTH CARE PROVIDER
GIRLING HEALTHCARE
04.2005 - 04.2006
- Partnered with healthcare teams to address care plan management, development and implementation.
- Provided timely and accurate documentation of patient care, ensuring compliance with regulatory standards.
- Administered medications and treatments as prescribed by physicians.
BANK TELLER
JOURDANTON STATE BANK
12.2004 - 04.2005
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at end of each shift, minimizing discrepancies in financial records.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Processed customer transactions promptly, minimizing wait times.
DENTAL ASSISTANT/RECEPTIONIST
GENTLE DENTISTRY
09.2002 - 09.2003
- Performed general clerical duties such as answering phones, scheduling patients, and filing.
- Performed general chair-side duties for general dentistry, endo procedures and oral surgery.
- Assisted dentists, hygienists and other personnel by handing appropriate tools and supplies needed for procedures.
- Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained clean and sterile work environment to prevent cross-contamination and infection.
Education
Some College (No Degree) - Business Administration
ALAMO COLLEGES
San Antonio, TXCERTIFICATE OF COMPLETION - Medical Office Specialist
KAPLAN COLLEGE
San Antonio, TX11.2001
High School Diploma -
POTEET HIGH SCHOOL
Poteet, TX05.2000
Skills
- Banner Student Information System
- Office Administration
- 10-key by touch
- Teamwork and Collaboration
- Multitasking Abilities
- Client Relationship Building
- Degree Works Auditing/GPS
- AlamoINSTITUTES
- AppyTexas
- Texas Higher Education Coordinating Board (THECB)
- Microsoft Office Excel
- Microsoft Office Outlook
- Work with limited supervision
- Data Entry
- Confidentiality handling
- Microsoft Word
- SQL/Scribe
- Texas Common Course Numbering System (TCCNS)
- Transfer Evaluation System (TES)/ CollegeSource
References
Available Upon Request
Timeline
CSI - Enrollment Specialist
Alamo Colleges District
06.2012 - Current
Enrollment Specialist II
Alamo Colleges District
06.2010 - 06.2012
Admissions Clerk II
ALAMO COLLEGES DISTRICT-San Antonio College
01.2007 - 03.2010
HEALTH CARE PROVIDER
GIRLING HEALTHCARE
04.2005 - 04.2006
BANK TELLER
JOURDANTON STATE BANK
12.2004 - 04.2005
DENTAL ASSISTANT/RECEPTIONIST
GENTLE DENTISTRY
09.2002 - 09.2003
Some College (No Degree) - Business Administration
ALAMO COLLEGES
CERTIFICATE OF COMPLETION - Medical Office Specialist
KAPLAN COLLEGE
High School Diploma -
POTEET HIGH SCHOOL
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