Daisy Martinez
Assistant Manager
Cicero,IL
Timeline
Assistant Manager - Culver's Restaurant
10.2022 - Current
Dominican University - Bachelor of Science, Pre-Nursing
08.2020 - 01.2022
Team Member - Raising Cane's Restaurants
05.2019 - 09.2019
Shift Leader - Culver's Restaurant
04.2019 - 05.2022
Morton East High School - High School Diploma,
08.2016 - 05.2020
Work History
Assistant Manager
Culver's Restaurant
Darien, IL
10.2022 - Current
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Shift Leader
Culver's Restaurant
Lyons, IL
04.2019 - 05.2022
- Trained new employees and delegated daily tasks and responsibilities.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Enforced company policies and regulations with employees.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Educated staff on organizational mission and goals to help employees achieve success.
Team Member
Raising Cane's Restaurants
Riverside, IL
05.2019 - 09.2019
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Maintained productive, efficient approach to all tasks.
- Operated register to process payments and collect cash payment for order totals.
- Trained new team members by relaying information on company procedures and safety requirements.
- Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
2
2
Languages
Education
High School Diploma -
08.2016 - 05.2020
GPA
- 4.2 GPA
Extracurricular Activities:
- Soccer- 3 years
- French Club
Awards and Honors
- National Honor Society- 4 years
- Summa Cum Laude
- Completed AP course in Psychology, Biology, US History & English
Bachelor of Science - Pre-Nursing
08.2020 - 01.2022
- Dean's List Fall 2020
Scholarships
- Deans Scholarship Recipient
GPA
- 3.8 GPA
Skills
- Communication
- Issue and Conflict Resolution
- Team Leadership
- Train Employees
- Risk Management
- Customer Service
- Greet Guests
- Productivity Performance
- Statistics
- Budgeting and Cost Control
- Managing Cash Register
- Staff Management
- Financial Forecasting
- Manage Inventory
Work Preference
Work Type
Full TimeLocation Preference
On-SiteRemoteHybridImportant To Me
Work-life balanceCareer advancementPaid sick leaveHealthcare benefits401k matchPaid time offFlexible work hoursWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse