Timeline
Work History
Overview
Education
Skills
Work Preference
Work Availability

Daisy Martinez

Assistant Manager
Cicero,IL

Timeline

Assistant Manager - Culver's Restaurant
10.2022 - Current
Dominican University - Bachelor of Science, Pre-Nursing
08.2020 - 01.2022
Team Member - Raising Cane's Restaurants
05.2019 - 09.2019
Shift Leader - Culver's Restaurant
04.2019 - 05.2022
Morton East High School - High School Diploma,
08.2016 - 05.2020

Work History

Assistant Manager

Culver's Restaurant
Darien, IL
10.2022 - Current
  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Passionate about learning and committed to continual improvement.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.

Shift Leader

Culver's Restaurant
Lyons, IL
04.2019 - 05.2022
  • Trained new employees and delegated daily tasks and responsibilities.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Enforced company policies and regulations with employees.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Educated staff on organizational mission and goals to help employees achieve success.

Team Member

Raising Cane's Restaurants
Riverside, IL
05.2019 - 09.2019
  • Learned all required tasks quickly to maximize performance.
  • Contributed to team success by completing jobs quickly and accurately.
  • Maintained productive, efficient approach to all tasks.
  • Operated register to process payments and collect cash payment for order totals.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.

Overview

5
5
years of professional experience
5
5
years of post-secondary education
2
2
Languages

Education

High School Diploma -

Morton East High School, Cicero, IL
08.2016 - 05.2020

GPA

  • 4.2 GPA

Extracurricular Activities:

  • Soccer- 3 years
  • French Club

Awards and Honors

  • National Honor Society- 4 years
  • Summa Cum Laude
  • Completed AP course in Psychology, Biology, US History & English

Bachelor of Science - Pre-Nursing

Dominican University, River Forest, IL
08.2020 - 01.2022
  • Dean's List Fall 2020

Scholarships

  • Deans Scholarship Recipient

GPA

  • 3.8 GPA

Skills

  • Communication
  • Issue and Conflict Resolution
  • Team Leadership
  • Train Employees
  • Risk Management
  • Customer Service
  • Greet Guests
  • Productivity Performance
  • Statistics
  • Budgeting and Cost Control
  • Managing Cash Register
  • Staff Management
  • Financial Forecasting
  • Manage Inventory

Work Preference

Work Type

Full Time

Location Preference

On-SiteRemoteHybrid

Important To Me

Work-life balanceCareer advancementPaid sick leaveHealthcare benefits401k matchPaid time offFlexible work hours

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Daisy MartinezAssistant Manager