Daisy Mayoral
Santa Rosa,CA
Summary
Compassionate Community Health Worker looking to obtain a challenging position in the Public Health Field providing me with the opportunity of growth, while pursuing and developing my personal interests, as well as helping the community members improve wellness through hands-on support, education, and advocacy.
Overview
10
10
years of professional experience
Work History
Community Health Worker Supervisor
Alliance Medical Center
05.2023 - Current
- Work directly with patient treatment teams and participated in care coordination procedures.
- Address patient concerns and provided support to vulnerable demographics.
- Help vulnerable individuals navigate complex healthcare system.
- Help lead outreach activities to target specific demographics and promote health initiatives including Covid vaccine clinic vaccinating more than 2,000 patients
- Explain required eligibility applications to patients and helped complete applications for services.
- Overlook and support team
Medical Assistant, Lead
Alliance Medical Center
01.2021 - Current
- Train/Onboard MAs with clinical workflows,
- Collaborate with Organization Quality teams to meet clinical measures, meeting most at the 75th percentile
- Vaccine management
- Organization of documents required for auditing,
- Support staff with clinical needs/questions.
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records
Medical Assistant
Alliance Medical Center
01.2018 - 01.2021
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Collected and documented patient medical information such as blood pressure and weight.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Completed EKGs and other tests based on patient presentation in office.
Teller
WestAmerica
01.2017 - 01.2018
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Followed up on customer complaints and provided solutions to enhance customer satisfaction.
Barista
Starbucks
01.2016 - 01.2017
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
Cashier
The Rental Place
01.2014 - 01.2016
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Set up new sales displays each week with fresh merchandise.
Education
Medical Assisting Certification Program -
Petaluma Adult School
High School Diploma -
Roseland University Prep
Skills
- Patient Rooming
- Vital Signs
- CPR certified
- EKG'S
- Patient education
- Proficient in Outlook
- Training Skills
- Organized and Detail-Oriented
- Supervisory Experience
- Schedule Management
- Resource Advocacy
- Public Outreach
- Report Preparation
- Resource Advocacy
- Microsoft Office Proficiency
- Assignment Management
References
- Esmeralda Valencia, (707) 694-7171
- Belen Aguilar, (707) 217-9396
- Jasmine Rambaud, (707) 331-6899
Languages
Spanish
Native or Bilingual
Timeline
Community Health Worker Supervisor
Alliance Medical Center
05.2023 - Current
Medical Assistant, Lead
Alliance Medical Center
01.2021 - Current
Medical Assistant
Alliance Medical Center
01.2018 - 01.2021
Teller
WestAmerica
01.2017 - 01.2018
Barista
Starbucks
01.2016 - 01.2017
Cashier
The Rental Place
01.2014 - 01.2016
Medical Assisting Certification Program -
Petaluma Adult School
High School Diploma -
Roseland University Prep