Daisy Meza
Yuma,Arizona
Summary
8-year Customer service professional /teller committed to balancing company goals while helping all customers find satisfactory solutions. Hardworking Cashier with 3 years of experience providing quick and efficient service to customers, accompanied by a proven track record of professionalism and maintaining a welcoming environment. Motivated Teaching Assistant with some experience promoting collaboration with the lead teacher to support student educational needs. Over 10 years experience successfully performing a number of data entry and clerical tasks. A proven track record of efficiency and accuracy in managing multiple functions, solving problems, maintaining confidentiality and producing quality work. Compassionate caregiver with over one year of experience providing exceptional care to the Alien children and families.
Overview
22
22
years of professional experience
Work History
Caregiver
Luke/CCMS
11.2024 - 03.2025
- Performed duties and responsibilities for Unaccompanied Alien Children (UAC) and Family Units (FMUA)
- Maintained a safe environment
- Observe and encourage adherence to safety rules and health guidelines
- Assisted with the general care of children performed at a level of quality and according to industry safety standards
- Commensurate with those required of caregivers employed at state-licensed daycare facilities
Program Quality Specialist
Chicanos Por la Causa
06.2017 - 09.2021
- Maintained personnel, child and family information in data system
- Prepared and analyzed internal and external quality reports for review
- Provided technical assistance to Office Manager, Family Service
- Performed secretarial and clerical duties
- Maintained well organized records to substantiate QA results
- Communicate results to business partners and assist in analyses
- Participated in design of call monitoring formats and quality standards
- Effectively controlled release of proprietary and confidential Info
Data Entry Specialist
Chicanos Por La Causa
04.2011 - 06.2017
- Collected and entered data in databases
- Maintained accurate records of valuable company information
- Transfer data from paper formats into computer files or database
- Typed in data provided directly from customers
- Created spreadsheets with large numbers of figures without mistakes
- Sorted and organized paperwork after entering data
- Updated existing data
- Verified data by comparing it to source documents
Teller
AEA federal Credit Union
02.2003 - 03.2011
- Responsible for handling customer financial transactions like deposits, withdrawals, transfers, money orders, and checking
- Counted cash, answer phones, filing deposit slips and paperwork, managed ATM deposits, and balancing numbers at end of day
- Answered questions in person or on telephone; referring to other bank services
- Sold cashier's checks, traveler's checks, and series e bonds.
- Kept reports of transactions
- Provided customer support to all cardholder/authorized users and escalates issues when appropriate
- Activated and deactivated credit cards
Education
Family Development Credential -
Arizona Western College
Yuma, Arizona05.2013
General Office Clerk -
Arizona Western College Career Center
Yuma, Arizona11.2001
High School Diploma -
PEP Tech High School
Somerton, Arizona05.2001
Skills
- Respectful and compassionate
- Time management
- Problem-solving
- Outdoor play supervision
- Cleaning and sanitizing
- Diaper changing
Languages
Spanish
Professional Working
English
Professional Working
Timeline
Caregiver
Luke/CCMS
11.2024 - 03.2025
Program Quality Specialist
Chicanos Por la Causa
06.2017 - 09.2021
Data Entry Specialist
Chicanos Por La Causa
04.2011 - 06.2017
Teller
AEA federal Credit Union
02.2003 - 03.2011
General Office Clerk -
Arizona Western College Career Center
High School Diploma -
PEP Tech High School
Family Development Credential -
Arizona Western College
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