Daisy Oh
Long Beach,CA
Summary
Fast-thinking Emergency Medical Technician with ALS and phlebotomy certifications. Known for efficiency and accuracy in stressful situations with excellent decision-making skills, interpersonal skills, and attention to detail. Dedicated to comprehensive and compassionate patient care.
Overview
9
9
years of professional experience
Work History
EMT
Royalty Ambulance
08.2023 - 12.2024
- Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
- Assisted with lifting and moving patients.
- Accepted daily patient transport assignments and drove ambulance to and from medical facilities and patients' residences.
- Restrained violent or non-compliant patients in emergency situations.
- Completed mechanical checklist before and after each shift- monitoring functionality of ambulance.
- Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information.
Dispatcher
Junk Xpress
03.2020 - 05.2023
- Maintained updated and detailed records of calls in physical and electronic database.
- Directed dispatching, routing, and tracking of up to fifteen fleet vehicles.
- Oversaw route and condition of field units to manage daily schedule and maintain organized shifts.
- Tracked traffic conditions to identify possible delays and provide real-time updates to customers.
- Delivered exceptional customer service to individuals contacting company's call center for support and assistance.
Head Bartender
Middle Branch
01.2016 - 03.2020
- Trained 20+ new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed specialty drinks to work with menu changes, sustaining customer interest and solid bar revenue.
- Served high customer volumes during special events, nights, and weekends.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Education
Certificate of Technical Studies - NHA Phlebotomy Technician
University of California, Los Angeles
Los Angeles, CA07-2023
Certificate of Technical Studies - Emergency Medical Technician- ALS
University of California, Los Angeles
Los Angeles, CA05-2023
Skills
- Advanced life support
- Radio communication
- Medical terminology
- Oxygen administration
- Trauma care
- Multitasking and organization
- Vital signs monitoring
- Patient assessment
- Ambulance operations and maintenance
- Medical documentation and HIPPA
- Venipuncture, blood collection, and specimen handling
- Sanitation and sterilization
Languages
English
Native or Bilingual
Korean
Native or Bilingual
Spanish
Professional Working
Timeline
EMT
Royalty Ambulance
08.2023 - 12.2024
Dispatcher
Junk Xpress
03.2020 - 05.2023
Head Bartender
Middle Branch
01.2016 - 03.2020
Certificate of Technical Studies - NHA Phlebotomy Technician
University of California, Los Angeles
Certificate of Technical Studies - Emergency Medical Technician- ALS
University of California, Los Angeles
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