Daisy Ortiz

• Prepared new files and assigned tracking identification numbers, resulting in faster retrievals.
• Maintained physical and computer-based filing systems.
• Tracked incoming and outgoing files and materials and maintained accurate records for potential discrepancies.
• Examined, categorized, and sorted incoming documents.

• Maintained upbeat, positive attitude in busy, customer-focused environment.
• Delivered packages to customer doorsteps and business offices.
• Completed rush deliveries on tight timetables to satisfy customer needs.
• Promoted customer satisfaction by addressing or escalating concerns for quick resolution.

• Reduced errors in shipments by carefully inspecting packages for quality and accuracy.
• Counted items to verify accuracy of orders.
• Sealed containers and packages with glue, tape or other materials.
• Enhanced packing efficiency by implementing proper techniques and ensuring correct product placement.

• Demonstrated effective problem-solving skills when resolving conflicts within student organizations or between group members.
• Facilitated communication between students and administration, addressing concerns and providing feedback.
• Coordinated volunteer opportunities for peers, connecting them with meaningful experiences that align with their interests or career goals.
• Encouraged active participation from fellow students in campus events, promoting a sense of unity among diverse groups.

Contributed to a welcoming environment by maintaining clean and organized common areas such as lobbies and conference rooms.

• Cleaned equipment and machinery to maintain in optimum working condition.
• Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
• Followed procedures for use of chemical cleaners and power equipment to prevent damage to floors.

• Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
• Supported store management in maintaining visual merchandising standards through regular upkeep of displays and signage.
• Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
• Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.