Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Daisy Osebe

Buffalo,MN

Summary

Compassionate and detail-oriented professional with a strong background in healthcare, customer service, and sales. Skilled in patient interaction, scheduling and check-in procedures, insurance verification, data entry, and account management. Proven ability to multitask in fast-paced clinical environments while maintaining accuracy, professionalism, and exceptional service.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Certified Nursing Assistant

Health Associates
03.2024 - Current
  • Assisted patients with daily living activities, promoting comfort and independence.
  • Monitored vital signs, reporting changes to nursing staff for timely interventions.
  • Maintained cleanliness and organization of patient areas, ensuring a safe environment.
  • Provided emotional support to patients and families, fostering a compassionate atmosphere.
  • Documented patient care accurately in electronic health records, enhancing communication among healthcare teams.

Certified Nursing Assistant

Lake Ridge
12.2022 - 09.2024

Sales Associate

LA Fitness
01.2022 - 11.2023
  • Scheduled and confirmed appointments, handled high-volume calls (60+ per day), and maintained accurate records.
  • Provided professional customer service and resolved billing/insurance inquiries.
  • Promoted memberships through in-house and external marketing efforts.

Kitchen Manager

Chipotle
04.2020 - 07.2021
  • Supervised daily kitchen operations, ensuring food quality and safety standards were consistently met.
  • Trained and mentored kitchen staff on best practices and efficient workflows.
  • Managed inventory levels, ordering supplies to minimize waste and optimize cost efficiency.
  • Developed and implemented standard operating procedures for food preparation and sanitation.

Mission Trip Volunteer

ADRA
07.2019 - 08.2019
  • Collaborated with fellow volunteers on diverse projects that collectively addressed various aspects of community needs.
  • Helped local people and fellow volunteers build on-site structures.

Education

Full Stack Web Developer

University of Minnesota
Minneapolis, MN
07-2024

Normandale Community College-PSEO
Minneapolis, MN
01-2021

Certified Nursing Assistant

Zandu Health Initiative
Bloomington, MN
06-2022

Track Vehicle Mechanic

Ordnance School
Fort Lee, VA
12-2021

Burnsville Highschool
Burnsville, MN
06-2021

Skills

  • Patient Scheduling & Check-In Procedures
  • Customer Service & Effective Communication
  • Insurance Verification & Billing Support
  • Data Entry & Record Management
  • Microsoft Office
  • Team Collaboration in High-Volume Settings
  • Reliable team player
  • Bilingual: English & Swahili

Certification

  • CNA - Certified Nurse Assistant
  • Track Vehicle Mechanic
  • Full Stack Web Developer


Timeline

Certified Nursing Assistant

Health Associates
03.2024 - Current

Certified Nursing Assistant

Lake Ridge
12.2022 - 09.2024

Sales Associate

LA Fitness
01.2022 - 11.2023

Kitchen Manager

Chipotle
04.2020 - 07.2021

Mission Trip Volunteer

ADRA
07.2019 - 08.2019

Full Stack Web Developer

University of Minnesota

Normandale Community College-PSEO

Certified Nursing Assistant

Zandu Health Initiative

Track Vehicle Mechanic

Ordnance School

Burnsville Highschool

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Daisy Osebe