Daisy Ramirez
ORANGE,CA
Summary
Professional Automotive Technician with extensive experience at Mercedes-Benz of Anaheim, excelling in advanced troubleshooting and diagnosis. Proven ability to enhance vehicle performance through meticulous maintenance and repairs. Recognized for exceptional organization and effective communication, ensuring timely service delivery and customer satisfaction. Continuously adapting to new challenges while maintaining a commitment to excellence.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Automotive Technician
Daisy Chain Mobile Serivce and Repair
09.2025 - Current
- Managed service appointments, maintained detailed service records and data logs, and consistently delivered exceptional customer service to a diverse client base.
- Diagnosed and repaired automotive systems using advanced diagnostic tools and equipment.
- Performed routine maintenance and inspections to ensure vehicle safety and reliability.
- Provided prompt roadside assistance services, including jump-starts, lockout assistance, and emergency refueling, ensuring customer safety and convenience.
Tech A
Pepboys
04.2024 - 08.2025
- Provide service and repair for all makes and models, including semi-trucks, with primary expertise in GM, Mercedes-Benz, Toyota, Honda, and BMW vehicles.
- Conducted routine inspections, troubleshooting, and light modifications to ensure proper vehicle performance.
- Overlooked inventory and proper operation of lift, machines, and air tanks.
- Collaborated with team members to streamline workflows and improve efficiency in the shop.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
Service Technician
Mercedes-Benz of Anaheim
02.2021 - 04.2023
- Diagnosed vehicle issues using Xentry diagnostic equipment to accurately identify faults and implement effective repairs.
- Preformed routine maintenance services to ensure optimal vehicle performance, safety, and reliability.
- Collaborated with service advisors and engineers to communicate repair findings and complete services in a timely and efficient manner.
- Conducted software updates and programming as required top maintain system functionality and manufacturer compliance.
Education
T-Ten Graduate - Automotive Engineering
Cypress College
Cypress, CA05-2017
High School Diploma -
Orange High School
Orange, CA06-2014
Skills
- Exceptional Organization & Time Management
- Advanced Troubleshooting & Diagnosis Analysis
- Strong Attention to Detail & Quality Control
- Engines Removal & Replacement (R&R)
- Custom Fabrication & Component Modification
- Effective Communication & Technical Reporting
- Ability to Lift up to 70 pounds
Certification
- Toyota Certified
- Mercedes-Benz Certified
- 609 Refrigerant Handling
- S/P2 Mechanical Safety
- ASE Certified
Timeline
Automotive Technician
Daisy Chain Mobile Serivce and Repair
09.2025 - Current
Tech A
Pepboys
04.2024 - 08.2025
Service Technician
Mercedes-Benz of Anaheim
02.2021 - 04.2023
T-Ten Graduate - Automotive Engineering
Cypress College
High School Diploma -
Orange High School