BRIAN MORAN
Brooklyn,NY
Summary
Exceptional Operations Manager focused on successful team building, cost-cutting and operational improvements. Successful introducing lean manufacturing to increase productivity. Reliable, well organized, attentive to detail team player committed to building high-performing teams.
Overview
7
7
years of professional experience
Work History
Area Manager
Amazon
Brooklyn, New York
06.2023 - Current
- Achieved monthly productivity improvement of 10% across multiple teams.
- Maximized cost-effectiveness, generating daily operational savings of at least 5%.
- Enhanced team performance through targeted coaching and mentoring initiatives.
- Analyzed operational data to identify trends and propose actionable improvements.
- Compiled weekly performance reports with strategic action plans for continuous improvement.
Operations Manager
FedEx
Queens, NY
01.2022 - 06.2023
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Identified procedure or process changes required to improve performance and productivity.
- Identified and resolved unauthorized, unsafe or ineffective practices.
Counselor
Coalition-Hispanic Family Services
New York, NY
10.2018 - 01.2022
- Developed and expanded referral system of service providers to assist clients in attaining services.
- Guided clients in developing skills and strategies for dealing with problems.
- Communicated closely with other counselors to devise programs and activities based on developmental and academic levels.
- Implemented and developed core counseling programs to meet each individual's specific and varying needs.
- Arranged and facilitated therapy sessions for individuals and families.
Education
Bachelor of Arts - Economics
John Jay College of Criminal Justice of The City University of New York
New York, NY05.2023
Master of Arts - Computer Science
Pace University
New York (City), NYSkills
- Performance reporting
- Team leadership
- Effective communication
- Productivity improvement
- Budgeting and cost estimating
- Data analysis
- Python
Timeline
Area Manager
Amazon
06.2023 - Current
Operations Manager
FedEx
01.2022 - 06.2023
Counselor
Coalition-Hispanic Family Services
10.2018 - 01.2022
Bachelor of Arts - Economics
John Jay College of Criminal Justice of The City University of New York
Master of Arts - Computer Science
Pace University