Daisy Saavedra

• Managed operations of a $2.5 million annual revenue business

• Supported operations across multiple locations in Missouri, Indiana, and Southern Illinois over

tenure

• Successfully managed a total of 7 different store locations over time

• Developed and trained managers and assistant managers to independently run stores

• Led teams of up to 37 associates, ensuring performance and accountability

• Oversaw hiring, onboarding, and workforce planning

• Analyzed P&L; statements to improve margins

• Managed inventory, vendors, and supply chain processes

• Ensured compliance with safety and operational standards

• Resolved operational challenges in real-time

• Managed day-to-day department operations with effective workflow coordination.
• Operated 2.5M PSA store in remote market for promotion.
• Relocated to Southern Illinois to support struggling market to stabilize it
• Consistently maintained incremental sales on incline
• Increased profitability and Guest Experience Measurement to company standard.

• Operated in a remote market that produced 2.2 Million Per Store Average as a stretch assignment for promotion.
• Through customer feedback, successfully increase Guest Experience reports by +30 points
• Upheld strict adherence to food safety protocols according to Illinois and Indiana health department regulations
• Controlled Cost of Goods by comparing Actual and Theoretical product in store multiple times a day to pinpoint product waste. Therefore, resulting in and maintaining a variance under 2%.
• Improved team productivity by effectively delegating tasks and coordinating with cross-functional teams.

• Collaborated with team members to achieve monthly sales targets, showcasing a strong commitment to the success of the business.
• Trained new Counter Helps on company policies and procedures, contributing to a well-prepared team environment.
• Resolved customer concerns promptly, maintaining professionalism and a positive attitude throughout interactions.
• Ensured compliance with health department regulations by adhering to strict cleanliness and safety protocols.
• Contributed to positive workplace culture through excellent communication skills and proactive problem-solving abilities.