Melissa Serna
HOUSTON,TX
Summary
Motivated and detail-oriented professional seeking an office position where I can contribute strong organizational, time management, and communication skills to support team goals and enhance workflow efficiency.
Overview
9
9
years of professional experience
Work History
Sortation Associate
Amazon
HOUSTON, TX
03.2021 - Current
- Organized and scanned packages for delivery routes with accuracy and efficiency
- Ensured packages were sorted correctly according to zip codes and delivery schedules
- Maintained a clean and safe work environment while meeting daily productivity goals
Ross Dress for Less
Cashier
HOUSTON, TX
02.2017 - 09.2020
- Processed customer purchases quickly and accurately in a fast-paced retail setting
- Provided excellent customer service and resolved customer inquiries
- Assisted with inventory stocking, store organization, and maintaining front-end cleanliness
Education
Associate of Arts -
Lone Star College
Houston, TX06-2021
High School Diploma -
MacArthur Highschool
Houston06-2016
Skills
- Bilingual: English & Spanish
- Attention to detail
- Time management
- Organization
- Customer service
- Strong communication skills
- Microsoft Office (basic proficiency)
Timeline
Sortation Associate
Amazon
03.2021 - Current
Ross Dress for Less
Cashier
02.2017 - 09.2020
Associate of Arts -
Lone Star College
High School Diploma -
MacArthur Highschool
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