Daisy Silva
Las Vegas,NV
Summary
Dedicated and hardworking professional with a strong work ethic. Committed to delivering the best results and constantly striving for self-improvement. Quick and efficient in adapting to new challenges. Possesses a positive attitude and the ability to accomplish anything.
Overview
8
8
years of professional experience
Work History
Bilingual Phone Representative
WHASN
11.2024 - Current
- Enhanced customer satisfaction by addressing and resolving complex inquiries in both English and Spanish languages.
- Maintained accurate records of client interactions, ensuring timely updates in the CRM system.
- Collaborated with team members to share best practices, improving overall department performance.
- Expedited problem resolution by efficiently navigating multiple software systems during calls.
Casino Porter
Resorts World Las Vegas
Las Vegas, NV
06.2021 - 11.2024
- Ensured outstanding customer service delivery
- Ensuring resort cleanliness
- Disinfected surfaces using appropriate chemicals
Package Handler
Ontrac
Henderson, NV
10.2019 - 12.2020
- Secured packages in designated locations
- Managed inventory to ensure proper stacking protocols
- Stocked shelves efficiently
- Guaranteed timely shipment of orders
Room Attendant
The Venetian Palazzo Resort Hotel and Casino
Las Vegas, NV
06.2017 - 10.2019
- Surpassed customers experience standards
- Delivered outstanding hospitality experiences
- Maintained high sanitation standards ensuring customer safety
Education
High school diploma -
Bonanza Junior/Senior High School
06.2014
Skills
- Bilingual
- Strong Interpersonal Skills
- Consistently Reliable
- Quick Adaptability
- Task Prioritization Skills
- Professional Appearance
- Stress Tolerance
References
- Magaly Villamor
Timeline
Bilingual Phone Representative
WHASN
11.2024 - Current
Casino Porter
Resorts World Las Vegas
06.2021 - 11.2024
Package Handler
Ontrac
10.2019 - 12.2020
Room Attendant
The Venetian Palazzo Resort Hotel and Casino
06.2017 - 10.2019
High school diploma -
Bonanza Junior/Senior High School
Similar Profiles
MIKAYLA ELLIOTTMIKAYLA ELLIOTT
Courier and Lab Tech Assistant at WHASNCourier and Lab Tech Assistant at WHASN
Teresa SierraTeresa Sierra
Medical Assistant at WHASNMedical Assistant at WHASN
Hugo PleitezHugo Pleitez
Assistant Vice-President of Manufacturing at Carbon Block Technology Inc.Assistant Vice-President of Manufacturing at Carbon Block Technology Inc.