Daisy Smith

- provide customer service to customers choosing product selection and purchasing

- stocking and facing shelves with product

- counting inventory

- setting up and organizing displays for daily display and for events

- training new team members

- handling deliveries and putting them away

- help manage money in drawers and counting out deposits

• Provided coaching and mentoring support for employees at all levels of the organization.
• Recruited team members to maintain adequate staffing levels.
• Used customer feedback for improving operations and building brand loyalty.
• Monitored store performance and identified opportunities for improvement.
• Coordinated staff training sessions to ensure compliance with company policies and procedures.
• Managed profit goals against budget and prior year, keeping controllable costs within budget.
• Developed strategies to improve operational efficiency, reduce costs and maximize profitability.
• Used computerized inventory system to plan and manage adequate inventory levels.
• Provided clear direction and set priorities for accomplishing desired actions and results.
• Maintained positive relationships with key stakeholders including customers, suppliers and partners.
• Established employee development plan, setting clear expectations for team members.
• Identified areas of improvement within existing systems and developed action plans for implementation.
• Implemented and maintained open-door communication system, reaching employees across department lines.
• Developed a well written schedule based off 10-15 employees availabilities
• Followed and fulfill order dates and developed pars for product based on sales
• Interviewed and hired employees

• Demonstrated excellent customer service skills while working in a fast-paced environment.
• Greeted guests promptly and courteously, ascertained their dining needs, and provided appropriate service.
• Delivered meals to tables quickly while ensuring accuracy of orders placed by customers.
• Served food and drinks, removed dirty dishes, and refilled beverages to enhance dining experience.
• Processed accurate cash and credit card transactions.
• Assisted customers with menu selections and answered questions regarding food items and beverages.
• Managed closing duties such as counting money and cleaning.
• Communicated orders to kitchen staff to turn tables faster, keeping food fresh and hot.
• Restocked condiments, silverware, and napkins throughout the shift as needed for optimal guest satisfaction.
• Helped train new employees

• Helped restock shelves when necessary to maintain an organized display area.
• Accurately processed customer payments using cash, credit cards, and checks.
• Provided efficient and courteous service to customers.
• Counted and balanced cash drawer at the beginning and end of each shift.
• Maintained cleanliness of the checkout area by cleaning counters, shelves and windows.
• Operated cash register and accurately processed payments, returns, and exchanges.