Summary
Overview
Work History
Education
Skills
Timeline
Generic

Daisy Visoso

Fontana,CA

Summary

I am an Accounts receivable and customer service specialist with more than four years of experience improving financial operations and administrative processes. Each month, I reduced outstanding AR balances across four clinics in my region. I provided staff training on accurate billing practices and collaborated with regional managers to improve revenue collection efficiency. I seek a permanent position where I can apply my skills and experiences while contributing to organizational success and pursuing ongoing professional growth.

Overview

9
9
years of professional experience

Work History

Accounts Receivable Clerk

Allcare Medical Management, Inc.
San Bernardino, California
01.2022 - 07.2026
  • Billed and collected outstanding balances while promptly processing billing statements.
  • Reviewed Explanation of Benefits (EOBs) to accurately update patient accounts.
  • Analyzed aging reports to identify outstanding balances and meet management performance goals.
  • Researched and evaluated denials, partial payments, and overpayments to reconcile accounts.
  • Completed all billing documentation required for compliance and record-keeping.
  • Proficiently used the NextGen system to manage daily electronic clearinghouse tasks.
  • Obtained required referral for patients with restricted insurance coverage.
  • Verified insurance coverage for all incoming patients to prevent processing delays.

Receptionist/Optician

Kascious Eyecare
San Bernardino
03.2021 - 12.2022
  • Coordinated patient scheduling and clinic check-in processes to enhance patient flow.
  • Verified eye insurance coverage and processed insurance billing accurately.
  • Assisted patients with custom frame selection and styling.
  • Guided and trained patients on proper contact lens insertion.
  • Performed precise frame adjustments and minor optical repairs.
  • Advised on specialized lens coatings to align with individual patient lifestyles.
  • Submitted precise prescription orders to the lab for processing.
  • Tracked lab order statuses to ensure timely patient delivery.
  • Managed frame inventory, ordering new stock to update selections.

Beauty Advisor

Sally Beauty Holdings Inc.
San Bernardino, California
11.2017 - 03.2021
  • Delivered step-by-step demonstrations on correct skincare and haircare application.
  • Explained product ingredients and benefits to help customers make informed choices.
  • Promoted store rewards credit card program, enhancing customer loyalty and repeat business.
  • Welcomed customers at the store and proactively resolved product-related inquiries.
  • Monitored product stock levels and managed timely floor replenishment.
  • Verified end-of-shift register balances, ensuring accurate financial records and accountability.
  • Prepared accurate daily financial records and organized secure bank deposits.

Education

Associate of Arts - Psychology

Barstow Community College
Barstow, CA
06-2025

Bachelor of Arts - Psychology

Cal State Channel Islands
Camarillo, CA
08-2026

Skills

  • Billing and coding
  • Insurance verification
  • Cash flow monitoring
  • Bank deposits
  • Claims processing
  • Attention to detail
  • Effective communication
  • Customer service
  • Bilingual

Timeline

Accounts Receivable Clerk

Allcare Medical Management, Inc.
01.2022 - 07.2026

Receptionist/Optician

Kascious Eyecare
03.2021 - 12.2022

Beauty Advisor

Sally Beauty Holdings Inc.
11.2017 - 03.2021

Associate of Arts - Psychology

Barstow Community College

Bachelor of Arts - Psychology

Cal State Channel Islands
Daisy Visoso