Daisy L Daniels
Phoenix,United States
Summary
Astute Business Owner experienced in operations management, competitive analysis and financial management. Demonstrated success in growth and innovation. Capitalized on new trends and technologies to boost business initiatives and reach sales objectives.
Overview
16
16
years of professional experience
Work History
Owner
Mr. Antenna Phoenix
Phoenix, Arizona
04.2011 - Current
- Managed day-to-day business operations.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Consulted with customers to assess needs and propose optimal solutions.
- Evaluated suppliers to maintain cost controls and improve operations.
- Founded and managed antenna business, growing revenue to $250,000 in year four.
- Conducted target market research to discover customer needs and analyze competitor trends.
Owner
C Sherman Inc-Independant Contractor For Fedex
Phoenix, Arizona
06.2006 - 04.2011
- Introduced new methods, practices and systems to reduce turnaround time.
- Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
- Used business software packages to maintain files and administrative records.
- Appraised inventory levels and ordered new merchandise to keep quantities well-stocked.
- Trained new employees on proper protocols and customer service standards.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Built productive relationships with industry partners and competitors to support strategic business objectives.
Education
Associate of Applied Science - Mortgage Finance
Cuyahoga Community College
Cleveland, OH05.2005
Associate of Applied Science - Internet Information Systems
Remington College
Cleveland, OH05.2002
Skills
- Verbal and Written Communication
- Problem Anticipation and Resolution
- Business Leadership
- Financial Statement Review
- Customer Service Management
- Records Organization and Management
- Training Management
- Sales Tracking
- Market and Competitor Research
- Multitasking and Prioritization
- Advertising Campaign Development
- Data Analysis
- Information Security
Timeline
Owner
Mr. Antenna Phoenix
04.2011 - Current
Owner
C Sherman Inc-Independant Contractor For Fedex
06.2006 - 04.2011
Associate of Applied Science - Mortgage Finance
Cuyahoga Community College
Associate of Applied Science - Internet Information Systems
Remington College
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