Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Daisy Mae Salvador

Daisy Mae Salvador

Sales / Customer Success
San Francisco,CA

Summary

Enthusiastic and resourceful with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills.

Overview

37
37
years of professional experience

Work History

Hospitality & Software Sales

Marriott, LUMA, Kimpton Hotels, Mimeo
04.2003 - 07.2024
  • Generated sales leads & cold called potential local & global organizations.
  • Leveraged strategic partnerships for increased sales revenue and global reach while delivering consistent white glove service
  • Collaborated in the development and execution of strategic plans that aligned with company objectives, resulting in consistently achieving or exceeding category sales targets.
  • Leveraged CRM tools effectively to track leads, manage accounts, and report on sales activities accurately.
  • Other duties are, but not limited to: oversaw RFPs, budget forecasting, organize/conduct sales blitz and events, sites inspections, peer mentoring/training, analyze industry reports, and effective communication with all hotel departments to ensure successful outcome.


*Achieved Marriott Chairman Circle (top 3% worldwide) 2006

*Mimeo's #3 Highest Revenue Generator in 2007

*Awarded Corporate Sales Manager of the year 2011

Project Manager, Client Services

Mews & Squirrel Companies
03.1993 - 03.2018
  • Developed client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
  • Collaborated and executed comprehensive project plans to ensure timely completion of deliverables.
  • Maintained comprehensive documentation for all project phases, ensuring transparency and timely access to information for stakeholders.
  • Fostered open communication by presenting regular updates on project status to customers.
  • Sourced, vetted and managed vendors needed to accomplish project goals.
  • Achieved high staff morale and retention through effective communication, prompt problem resolution, proactive supervisory practices and facilitation of proactive work environment.

Support Services Administrator

Wells Fargo, Squirrel Companies, Mews, Etc.
06.1987 - 11.2002
  • Established & executed complex scheduling demands for meetings, events, and personnel availability while maintaining flexibility in shifting priorities as needed.
  • Leveraged expertise in problem-solving and critical thinking to identify opportunities for streamlining processes, leading to a more efficient support system.
  • Forged strong relationships with both internal and external stakeholders, fostering a positive work environment conducive to collaboration and problem Solving
  • Proactively addressed potential issues before escalation by engaging in regular check-ins with clients at various stages of their project lifecycle.

Education

General Education/Diploma -

Westmoor High School
Daly City, CA

TEFL Certificate - Foreign Language Teacher Education

TEFL School
Prague, CZ
03.2018

General Education/AA Degree -

College of San Mateo
San Mateo, CA

Skills

  • Team Collaboration
  • CRM software proficiency
  • Conflict Resolution
  • Quality Assurance
  • Resource Allocation
  • Project Scheduling
  • Customer Relationship Management
  • Critical Thinking
  • Confidentiality and Data Protection
  • Multitasking and Time Management
  • Office Administration
  • Fast Learner

Accomplishments

    *Exceeded individual goals by 140% and hotel revenue goals by 113% in 2006. Exceeded individual goals by 120% in 2007 and hotel revenue goals by 114% in 2007. Achieved Marriotts highest sales honor, Chairmans Circle in 2006 reaching 266% of quota


    *Exceeded annual hotel revenue in corporate segment by over $1 million or 81%. Successfully raised average ADR by $11.57and awarded 2011 Kimpton Corp Sales Manager of the Year

Timeline

Hospitality & Software Sales

Marriott, LUMA, Kimpton Hotels, Mimeo
04.2003 - 07.2024

Project Manager, Client Services

Mews & Squirrel Companies
03.1993 - 03.2018

Support Services Administrator

Wells Fargo, Squirrel Companies, Mews, Etc.
06.1987 - 11.2002

General Education/Diploma -

Westmoor High School

TEFL Certificate - Foreign Language Teacher Education

TEFL School

General Education/AA Degree -

College of San Mateo
Daisy Mae SalvadorSales / Customer Success