Daisy Olvera

Facilitate diverse recreational and educational activities in partnership with the activity director.

• Develop weekly schedules to increase awareness and attendance for events.
• Assist with registration for outings to improve participation efficiency.
• Reported resident feedback to improve program offerings and engagement.
• Provide coverage as a front desk receptionist, managing inquiries effectively.
• Handle incoming calls, directing inquiries to appropriate departments promptly.

• Supported the social, emotional, and recreational needs of individuals through diverse activities.
• Assisted with personal hygiene and daily living requirements to promote independence.
• Encouraged positive behaviors using reinforcement techniques like verbal praise and tangible rewards.
• Implemented safety protocols to maintain a secure environment for clients. (Ages 2-16)
• Provided transportation to appointments and activities as necessary.
• Engaged in enjoyable activities with clients to offer mental stimulation.

• Maintained an organized and clean sales floor to enhance customer experience.
• Collaborated with team members for efficient restocking and merchandise display.
• Demonstrated product features to educate customers on various items.
• Assisted customers in locating products, answering questions, and providing product advice.
• Executed cashier duties, including payment processing, receipt issuance, and accurate change counting.
• Answered incoming calls to provide information on store products and services.