Daiyhouna Franklin
Cleveland
Summary
Resourceful individual with a solid foundation in warehouse operations and customer service. Skilled at safely using pallet jacks and maintaining an organized workspace, leading to improved productivity. Strong problem-solving abilities and effective communication skills have consistently supported team objectives and customer satisfaction. Ready to make a meaningful impact in a result-driven warehouse and or retail team.
Overview
6
6
years of professional experience
Work History
Warehouse Associate
American Seaway Foods
12.2024 - 11.2025
- Drive on pallet jacks and high lifts safely and efficiently while performing according to jobs needs.
- Pick orders made from Giant Eagle stores.
Personal Digital Shopper
Walmart
06.2024 - 11.2024
- Utilized company devices to ensure proper work protocol.
- Provide costumers with upmost customer service and comfortability.
- Shop according to costumers need through Walmart.
Customer Service Associate
Dollar Tree
02.2024 - 04.2024
- Provided exceptional customer support by addressing inquiries and resolving issues in a timely manner, enhancing overall customer satisfaction.
- Make sure all shelves and displays were stocked properly and organized.
- Keep store floors and counters clean.
Warehouse Associate
Amazon ATL7
11.2023 - 01.2024
- Ride on pallet jacks while efficiently and safely picking orders.
Customer Service Associate
EXPRESS Clothing
06.2023 - 11.2023
- Make sure the store's displays and products were kept neat and organized.
- Insured great customer service.
- Keep stores shelves, floors and counters clean.
Team Member
TJ Maxx
South Euclid
11.2022 - 04.2023
- Place and organize store products onto sales floor.
- Ring out customers at the registers.
- I always got praised for my work ethic, always being organized.
- Always finished my work early, and found other work to do.
Customer Service Member
Walgreens
South Euclid
09.2022 - 11.2022
- To keep the store floor organized; put new products onto sales floor.
- Ring customers out at the registers.
- Answer phone calls and take care of orders for the photo department.
Warehouse Associate
Amazon
Euclid
01.2022 - 07.2022
- Operated forklifts for safe and efficient material handling.
- Organized inventory to optimize storage and retrieval processes.
- Conducted quality checks on incoming and outgoing products.
Restaurant Team Member
Pulp Juice And Smoothie Bar
South Euclid
09.2021 - 11.2021
- Prepared fresh smoothies and juices using high-quality ingredients daily.
- Provided excellent customer service by addressing inquiries and fulfilling orders promptly.
- Maintained cleanliness of work areas, ensuring compliance with health standards.
Restaurant Team Member
Chipotle
South Euclid
04.2021 - 10.2021
- Prepped ingredients and fulfilled made to order meals.
- Executed quality customer service and inquiries according to customer needs.
- Ensure restaurant floors, counters and other food handled areas were kept clean.
Apparel Associate
Walmart
Mayfield Heights
10.2020 - 12.2020
- Assisted customers in locating apparel items throughout the store.
- Organized merchandise displays to enhance product visibility and accessibility.
- Handled customer inquiries and resolved issues with professionalism and care.
Restaurant Team Member
Taco Bell
Euclid
04.2020 - 09.2020
- Prepared ingredients and foods daily for freshness.
- Assist customers with inquiries about menu items with professionalism.
- Maintain a clean and safe work environment.
Education
High School Diploma -
Brush High School
Lyndhurst, OH06-2021
Skills
- Cashiering
- Warehouse Experience
- Packaging
- Merchandising
- Customer service
Timeline
Warehouse Associate
American Seaway Foods
12.2024 - 11.2025
Personal Digital Shopper
Walmart
06.2024 - 11.2024
Customer Service Associate
Dollar Tree
02.2024 - 04.2024
Warehouse Associate
Amazon ATL7
11.2023 - 01.2024
Customer Service Associate
EXPRESS Clothing
06.2023 - 11.2023
Team Member
TJ Maxx
11.2022 - 04.2023
Customer Service Member
Walgreens
09.2022 - 11.2022
Warehouse Associate
Amazon
01.2022 - 07.2022
Restaurant Team Member
Pulp Juice And Smoothie Bar
09.2021 - 11.2021
Restaurant Team Member
Chipotle
04.2021 - 10.2021
Apparel Associate
Walmart
10.2020 - 12.2020
Restaurant Team Member
Taco Bell
04.2020 - 09.2020
High School Diploma -
Brush High School