DAIZY GONZALEZ
Plainwell
Summary
Experienced associate who swiftly adapts to new situations, company cultures, and work processes. Skillful in promoting current sales, processing transactions, and handling customer complaints. Strong proficiency in POS system operation paired with customer service, teamwork, and communication abilities.
Overview
3
3
years of professional experience
Work History
Retail Associate
Goodwill Industries of Southwestern Michigan
Plainwell
10.2023 - Current
- Utilized POS system to process cash, credit card, and mobile pay transactions.
- Maintained store cleanliness daily.
- Developed individual relationships with customers from greeting through post-sale contact.
- Organized and stocked products on shelves and displays.
- Maintained strong working relationships.
- Updated pricing and signage to advertise sales or seasonal products.
- Performed opening and closing duties.
- Helped train new hires.
Sandwhich Artist/Cashier
Subway
Dundee
08.2022 - 01.2023
- Upheld quality standards when preparing fresh vegetables, meats, and other food items.
- Used POS systems to input orders and process payments.
- Communicated with coworkers to prioritize workflow and streamline order preparation.
- Maintained inventory and stock throughout the restaurant.
- Sanitized work areas, kitchen tools, and dishes to comply with health and safety regulations.
- Trained new employees on proper sandwich-making techniques and company policies.
Education
Associate - Art, Public Relations and Communication
Polk State College
Winter Haven, FLSkills
- Customer service
- Time management
- Communication skills
- Teamwork
- Guest services
- Sales transaction management
- Inventory
- Cleaning and sanitation
- Leadership
Timeline
Retail Associate
Goodwill Industries of Southwestern Michigan
10.2023 - Current
Sandwhich Artist/Cashier
Subway
08.2022 - 01.2023
Associate - Art, Public Relations and Communication
Polk State College