Friendly and upbeat 6 years of experience in retail sales and customer service. Good relationship-building, multitasking and problem-solving skills. Looking for new position in fast-paced environment. Always willing to learn new things and pick up fast.
Overview
8
8
years of professional experience
Work History
Retail Sales
BookSmart
11.2021 - 02.2025
I help out customer find the right textbook for there classes. Also when shipments come in I did receiving and stocking the shelf's when inventory was running low. I maintain a restocking list when we had to make an order on stuff we need. At the end of every semester of the terms I was responsible returning books we didn't sell and get move books that we aren't using in the next semester transfer them to another location.
Operations Management
DepuySynthes Company of Johnson & Johnson
11.2023 - 06.2024
While working at Depuy Synthes I've learned how to work SAP & WMS. I also learned how to pick orders for grinding and other department and how their process works. while working at Depuy Synthes I've done over 600 work orders that includes raw materials, grinding/cutters, assembly, transfers, velys and others. I've learned from my supervisory how to create new trays on WMS for the new machine we have. In SAP I've learned how to transfer parts, issue work orders, how to look up parts in the inventory. Also I was in control of a vending machine for another department, I would restock the machine. I would put the parts in bags if it need to or I will but a barcode sticker and expiration date sticker and if it needs FIFO sticker or Approved sticker from quality department. since my arrival I was given a project on how to shorten time on picking robot and I have completed that project it used to take me 2 days and now it takes me time and half to finish it.
Fire Watch
Cal-Mex Welding
09.2021 - 12.2021
I was a fire watcher just in case there was a fire. Also keeping an eye out for everyone safe. Also clean up the left over scraps. When there's a new job coming up I would get with the owner and count inventory and order materials they need. there was times I had to used my first aid kit to help the employees with their burns and cuts.
Retail Sales Associate
Planet Fitness
10.2019 - 10.2021
While working at Planet Fitness i sell memberships and give tours to the future members that what to sign up and answering the phones helping the customers with there accounts. Also i help out the mangers with there paperwork when they are there and then they aren't there. Also working there I do a lot of cleaning.
Packer/Shipper
Ack LLC
08.2017 - 09.2019
When I was work at Ack LLC I was picking orders and packing/ shipping orders for 9 stores. I did a lot of heavy lifting so I can put the packages on a pallet. While shipping I was using USPS, UPS, FEDEX programs and I was doing international packing's to be sent out. When there's not enough work orders to be shipped out I would help out picking orders or find missing items to a work order.
Cashier
Publix
01.2017 - 08.2017
When I was working at Publix I was a cashier and doing customer service and restock the front end. Also I was helping the bakery and the Deli giving out samples to the customers trying to sell
Cashier/Customer Service
Spirit Halloween Super Store
10.2016 - 11.2016
While I was working for Spirit Halloween I was a cashier. When a customer want to know what store have the costume or a Machine that they are looking for I either order it for them or let them know what store has what they are looking for.