Summary
Overview
Work History
Education
Skills
Timeline
Generic

Daja Dorsey

Prescott Valley,AZ

Summary

Compassionate professional with several years of experience working in public and private agencies to upgrade health and dignity within vulnerable populations. Creative and adaptable leader dedicated to doing whatever necessary to meet client needs, including customizing established programs. Self-motivated and deeply engaged with client and supporter communities.

Overview

5
5
years of professional experience

Work History

Outreach Specialist

Catholic charities of New Orleans
Prescott , AZ
12.2023 - Current
  • Developed relationships with community organizations to enhance outreach efforts.
  • Trained new staff on outreach strategies and best practices for community interaction.
  • Represented the organization at local events to increase visibility and awareness.
  • Monitored client progress and adjusted services as needed for optimal support.
  • Conducted comprehensive assessments to identify client needs and goals.
  • Facilitated communication between clients, families, and support services effectively.
  • Developed resource guides to assist clients in accessing necessary services.
  • Advocated for clients' rights and needs in multidisciplinary team meetings.
  • Documented case notes accurately to maintain compliance with regulatory standards.
  • Trained new staff on case management procedures and best practices efficiently.
  • Monitored client progress through regular follow-up contacts.
  • Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
  • Provided referrals to appropriate health care providers or other community resources.
  • Implemented community outreach and engagement plans to reach vulnerable communities.
  • Presented clients with information, referrals and assistance accessing resources such as food, housing and transportation.
  • Assisted clients during times of phone and power outages and other crises and emergencies by maintaining positive and professional attitude and meeting tangible needs where possible.

Receptionist

Arrow Roofing
Prescott Valley, 86314
04.2023 - 12.2023
  • Greeted visitors and clients warmly, ensuring a positive first impression.
  • Managed incoming calls, directing inquiries to appropriate staff members efficiently.
  • Scheduled appointments and coordinated meetings for management and staff effectively.
  • Maintained organized front desk area, ensuring a professional and tidy environment.
  • Assisted in data entry tasks, updating client information in company systems regularly.
  • .
  • Performed data entry tasks into various computer systems accurately and promptly.
  • Processed payments and updated accounts to reflect balance changes.
  • Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.

Lead Teacher

Learning Castle
Prescott Valley, AZ
01.2021 - 04.2023
  • Facilitated collaborative learning through group activities and discussions.
  • Coordinated with parents to discuss student performance and concerns.
  • Taught basic life skills such as toileting, dressing, eating habits.
  • Supervised circle time, free play, outside play, and learning and developmental activities.
  • Developed engaging lesson plans for toddlers, promoting cognitive and emotional growth.
  • Utilized effective classroom management techniques to maintain order in the classroom.
  • Supervised students throughout day, both in classroom and outside during breaks.
  • Built and strengthened positive relationships with students, parents, and teaching staff.
  • Remained calm and patient in student interactions to support individual growth and development.
  • Assisted in resolving conflicts between students, families, and staff members.

Caregiver, Special Needs

Arion Care Soultions
Prescott Valley, AZ
11.2020 - 06.2021
  • Assisted clients with daily living activities and personal care routines.
  • Developed individualized care plans tailored to each client's unique needs.
  • Communicated effectively with families to ensure alignment on care strategies.
  • Provided companionship and emotional support to enhance clients' quality of life.
  • Administered medications and monitored health conditions as directed by healthcare providers.
  • Collaborated with multidisciplinary teams to coordinate comprehensive care services.
  • Maintained accurate records of client progress and changes in behavior or health.
  • Supported clients in community integration activities such as recreational outings, shopping trips and social gatherings.
  • Observed, reported and documented patient status and care provided.
  • Monitored physical and emotional health of clients.
  • Performed light housekeeping duties related to client care such as laundry, changing bed linens or preparing meals.
  • Offered emotional support during difficult times such as illness, hospitalization or bereavement.
  • Provided companionship by engaging in conversation, playing board games or reading stories together.
  • Provided assistance to special needs individuals with daily activities such as feeding, bathing and dressing.

Education

High School Diploma -

All About Kids
Arizona
02-2017

Skills

  • Community outreach
  • Case management
  • Client advocacy
  • Resource development
  • Effective communication
  • Relationship building
  • Community engagement
  • Substance Abuse Understanding
  • Client and family interviews
  • Verbal and written communication
  • De-escalation techniques
  • Client assessment
  • Adaptability

Timeline

Outreach Specialist

Catholic charities of New Orleans
12.2023 - Current

Receptionist

Arrow Roofing
04.2023 - 12.2023

Lead Teacher

Learning Castle
01.2021 - 04.2023

Caregiver, Special Needs

Arion Care Soultions
11.2020 - 06.2021

High School Diploma -

All About Kids

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