Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Daja Green

Houston,TX

Summary

Enhancing patient satisfaction through compassionate care and efficient support. Skilled in multitasking and problem-solving, I excel in front desk operations and patient care, significantly improving healthcare delivery. My strong work ethic and dedication to safety and confidentiality stand out, showcasing my ability to meet and exceed employer expectations.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Patient Care Technician

HCA Houston Healthcare North Cypress
Cypress, TX
05.2024 - Current
  • Participated in hourly rounding creating a safe environment and meeting health needs for patients.
  • Monitored vital signs and reported changes to nurses.
  • Assisted nurses and increasing efficiency in the healthcare setting.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
  • Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.

Licensed CNA

The Five Towns Premiere Nursing And Rehabilitation
Woodmere, NY
03.2023 - 04.2024
  • Assisted patients with daily living activities, promoting indecency and dignity.
  • Checked patients vitals such as temperature, blood pressure, blood sugar levels.
  • Promoted sempiternally oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patients satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information while communicating effectively with team members about critical updates.
  • Answered call lights and supported comfort and safety by adjusting bed rails and equipment.
  • Promptly repositioned bedridden patients and implemented proper wound care techniques.
  • Conducted routine safety checks on equipment, promptly reporting any malfunctions or safety concerns to appropriate personnel.

Front Desk Receptionist/ Doctor Assistant

Peninsula Podiatry
Far Rockaway, NY
08.2021 - 12.2022
  • Maintained organized, clean, front office area to create a professional and welcoming environment for patients and employees.
  • Answered patients phone calls and resolved problems and complaints.
  • Validated each patient's insurance.
  • Greeted patients at the front desk upon arrival, while managing the check-in process.
  • Scheduled appointments accurately using reservation software, reducing conflicts or double bookings.
  • Evaluated patient histories, complaints, and current symptoms.
  • Prepare examination rooms with necessary instruments and supplies.
  • Monitored post-operative recovery and educated patients on at-home recovery.
  • Participated as monitoring physician in clinical procedures of medications and treatments.
  • Collected room deposits, fees, and copayments.
  • Sterilize medical equipment with autoclave machine

Education

Technical Certificates - Patient Care Tech

NY Institute of Health
Queens, NY
05-2023

High School Diploma -

Willowridge High School
Houston, TX
06-2021

Skills

  • Emergency Response
  • Front Desk Operations
  • HIPAA Compliance
  • Multitasking and Organization
  • Problem-Solving
  • Strong Work Ethic
  • Vital signs monitoring
  • Basic Life Support
  • Medical terminology knowledge
  • Telephone Etiquette
  • Appointment Scheduling

Certification

  • CPCT/A - Patient Care Technician/Assistant
  • CNA - Certified Nurse Assistant

Timeline

Patient Care Technician

HCA Houston Healthcare North Cypress
05.2024 - Current

Licensed CNA

The Five Towns Premiere Nursing And Rehabilitation
03.2023 - 04.2024

Front Desk Receptionist/ Doctor Assistant

Peninsula Podiatry
08.2021 - 12.2022

Technical Certificates - Patient Care Tech

NY Institute of Health

High School Diploma -

Willowridge High School

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Daja Green