Madilene Torres
Mineral,VA
Summary
Empathetic Patient Care Technician known for strong attention to detail and exceptional communication skills, with proven skills in vital sign monitoring and patient hygiene assistance. Demonstrated ability to communicate effectively with patients and healthcare teams. Committed to delivering compassionate care and building strong patient relationships. Experienced in coordinating patient transport and providing emotional support, aimed at improving patient outcomes and overall satisfaction. Compassionate Nursing Assistant with experience in providing support to nursing staff and delivering high-quality care to patients. Skilled in performing vital sign checks, assisting with daily living activities, and ensuring a clean and safe environment for all patients. Demonstrated ability to improve patient satisfaction through empathetic communication and efficient resolution of concerns. Highly motivated employee with a desire to take on new challenges, and rapidly acquiring new knowledge, and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
10
10
years of professional experience
19
19
Certifications
Work History
Patient Care Technician
Entyre Care
Mineral, Virginia
06.2025 - Current
- Monitored vital signs, reporting changes to healthcare professionals promptly.
- Assisted nursing staff with patient hygiene and daily living activities.
- Maintained cleanliness of patient areas and medical equipment.
- Provided support during patient transport across departments.
- Communicated with patients to address concerns and needs effectively.
- Collaborated with team members to uphold quality patient care standards.
- Followed safety protocols while handling medical supplies and equipment.
- Documented patient intake, dietary requirements, and assisted with feeding.
Firewatch/Construction Laborer
Excel
Christiansted, VI
06.2019 - 12.2021
- Efficiently loaded and unloaded materials for construction projects to enhance workflow.
- Maintained organized worksite to ensure compliance with safety regulations.
- Collaborated with team members to meet deadlines and complete tasks effectively.
- Conducted routine maintenance on tools and equipment to guarantee functionality.
- Reported safety hazards to supervisors promptly for immediate resolution.
- Removed debris from work sites to minimize safety risks and maintain productivity.
- Utilized two-way radios and hand signals for effective communication between operators.
- Demonstrated high standards of workmanship by consistently double-checking tasks.
Patient Care Technician
Bayshore Home Health
Holiday, Florida
04.2016 - 02.2018
- Assisted clients with daily living activities and personal hygiene routines.
- Monitored client health and reported changes to healthcare professionals.
- Administered prescribed medications according to care plans and schedules.
- Provided companionship and emotional support to enhance client well-being.
- Maintained accurate records of client care and progress notes.
- Ensured a safe and clean environment for clients at all times.
- Coordinated transportation for clients to appointments and social activities.
- Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
- Maintained clean and well-organized environment for client happiness and safety.
- Changed bed linens and maintained a clean living environment for the client's safety.
- Assisted clients with bathing, dressing, and incontinence care.
- Helped clients stay happy and healthy by providing mental and emotional support.
- Helped clients move in bed, stand or walk using proper body mechanics techniques.
- Prepared meals and snacks according to prescribed diets.
- Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
- Helped client with medication self-administration.
- Accompanied clients to doctors' offices and on other trips outside home, providing transportation, assistance and companionship.
- Improved patient outlook and daily living through compassionate care.
- Recorded daily notes about client conditions, treatments provided and progress made.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Took initiative to ensure all tasks were completed efficiently within the designated time frame.
- Reported any changes in the client's physical or emotional condition to supervisor immediately.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Monitored vital signs such as temperature, pulse rate, blood pressure .
- Encouraged independence by teaching self-care skills such as grooming and hygiene habits.
- Assisted in ambulation and exercise routines for clients.
- Documented care provided and submitted notes to supervisor.
- Engaged patients in recreational activities such as reading books or playing games.
- Recognized emergency situations and implemented appropriate procedures.
- Answered patient calls promptly, providing assistance or referring them to appropriate personnel when needed.
- Tracked and reported clients' progress based on observations and conversations.
- Participated in developing individualized care plans based on medical orders and assessments.
- Instructed family members regarding proper home care techniques and infection control procedures.
- Educated patients and families on health care needs, conditions, and options.
- Dressed, groomed and fed patients with limited physical abilities to support basic needs.
- Helped patients move in and out of beds, wheelchairs or automobiles and with dressing and grooming.
- Delivered high level of assistance with cooking, meal preparation, and shopping.
- Planned, prepared or served meals to patients according to prescribed diets.
- Provided entertainment and companionship through conversation, reading, and board games.
- Maintained updated records and safeguarded patient privacy in accordance with HIPAA.
Education
Medical Assistant Certificate - Medical Assistant/Phlebotomy
Everest University
Orlando, FL05-2011
Skills
- Vital sign monitoring
- Patient hygiene assistance
- Care documentation
- Medication administration
- Infection control practices
- Patient relationship management
- Healthcare team collaboration
- Safety protocol compliance
- Patient transport coordination
- Emergency response procedures
- Effective communication
- Attention to detail
- Emotional support provision
- Problem solving
- Time management
- Patient observation
- Patient advocacy
- Body mechanics knowledge
- Blood glucose monitoring
- Data collection
- Vital signs monitoring
- Wound care
- ADL support
- Safety protocols
- Active listening
- Patient hygiene management
- Information protection
- Mobility assistance aptitude
- Patient assistance
- Emotional support
- Vitals documentation
- Medical equipment operation
- Team collaboration
- Adaptable
- Qualified in patient transport
- Infection control standards
- Mobility assistance
- Professional bedside manner
- Emergency response
- CPR certification
- Specimen collection
- Feeding assistance
- Healthcare expertise
- Healthy meal preparation
- Monitoring patient conditions
- Blood glucose testing
- Bed preparation
- Patient positioning
- Health monitoring
- Compassionate care
- Corrective action planning
- Patient mobility training
- Interpersonal skills
- Empathy and compassionate care
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
Medical Assistant-Everest University 2011
Timeline
Patient Care Technician
Entyre Care
06.2025 - Current
Firewatch/Construction Laborer
Excel
06.2019 - 12.2021
Patient Care Technician
Bayshore Home Health
04.2016 - 02.2018
Medical Assistant Certificate - Medical Assistant/Phlebotomy
Everest University