Dajana Baker
Quality Engineer
Greenville,SC
Summary
Versatile Quality Assurance Engineer with a background in microbiology, validation, and quality management. Experienced in maintaining quality management systems, leading audits, and implementing corrective actions. Strong analytical and problem-solving skills, effective communicator, and dedicated to enhancing operational efficiency and product quality.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Quality Assurance Engineer
International Vitamin Corporation, Inc.
2023 - Current
- Conducted Annual Product Reviews and issues monthly quality trend reports
- Evaluated audit findings, implemented corrective actions, and coordinated on-site audits with external providers, and managed internal audit plans
- Monitored EQMS software system operations to detect potential issues and provided technical guidance in a system admin role
- Facilitated communication and maintained relationships with senior leadership across Manufacturing, Purchasing, and Sourcing departments.
- Trained and guided onsite and offshore team members in quality assurance standards, policies and procedures.
- Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.
- Met tight deadlines to satisfy client demands and project timelines.
Validation Specialist
International Vitamin Corporation, Inc.
2022 - 2023
- Developed validation master plans, protocols for facilities, equipment, systems, process flow diagrams and standard operating procedures.
- Conducted temperature and humidity mapping studies
- Investigated protocol deviations and identified CAPA components
- Coordinated with cross-functional teams to align validation activities with business needs.
- Documented entire validation process, noting changes or alterations completed.
Microbiologist
Sauer Brands
2019 - 2022
- Food microbiological testing included finished products, raw materials, environmental swabbing, air & water testing
- Maintaining accurate and detailed records of research findings and laboratory work.
Undergraduate Research Assistant
Benedict College
Columbia, SC
2016 - 2019
- Planned, modified and executed research techniques, procedures and tests.
- Studied the effects of Humic substances on in cell lines, and the occurrence of acute toxicity due to Polycyclic Aromatic Hydrocarbons (PAHS).
- Sterile technique, cell harvesting (MDA-MB-231 cell-line), cell-counting, histology, staining/fixing cells for flowcytometric analysis.
- Assays
- Cell apoptosis
- Flow-Cytometry
- Quantitative RT-PCR
Education
Bachelor of Science - Biology
Benedict College
Columbia, SCSkills
Technical Skills:
- Quality Tools (GMP, Root Cause Analysis, Pareto Charts, Fishbone Diagrams, Six Sigma, 5S)
- Data Analysis & Visualizations
- Ability to write technical documents (ie validation plans, protocols, reports, etc)
- Quality Auditing & Investigations
- Management of Electronic Management Systems (Salesforce, Master Control)
- Customer complaint handling
Soft Skills:
- Problem-Solving, Critical Thinking & Analytical Skills
- Communication & Team Collaboration
- Adaptability & Continuous Learning
- Attention to Detail
- Prioritization
Certification
- Implementing Effective Corrective Action Systems in FDA-Regulated Industries, (Socal Dietary Supplements Consortium, 2024-01-01)
- Hazard Analysis Critical Control Points, (In Progress, 2024-12-01)
Accomplishments
- Developed quarterly trend analysis reports to monitor, identify, evaluate, and eliminate issues negatively impacting product quality.
- Helped lead the implementation of Salesforce EQMS; conducted process mapping to enhance throughput, eliminate bottlenecks, ensure adherence to specifications, and improve organizational efficiency.
- Developed training programs resulting in improved compliance and efficiency across departments, process mapping, user requirements, and documentation.
- Managed non-conformance program, overseeing investigation and corrective action (CAPA) processes to ensure continuous improvement and compliance.
- Led and participated in daily and weekly Agile review meetings, fostering collaboration.
Timeline
Quality Assurance Engineer
International Vitamin Corporation, Inc.
2023 - Current
Validation Specialist
International Vitamin Corporation, Inc.
2022 - 2023
Microbiologist
Sauer Brands
2019 - 2022
Undergraduate Research Assistant
Benedict College
2016 - 2019
Bachelor of Science - Biology
Benedict College
- Implementing Effective Corrective Action Systems in FDA-Regulated Industries, Socal Dietary Supplements Consortium, 2024-01-01
- Hazard Analysis Critical Control Points, 2024-12-01
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