Dajana Knezevic
Barberton,OH
Summary
Proven Insurance Broker with a track record of leveraging networking capabilities and underwriting principles to exceed sales goals at Family First Life. Skilled in fostering strong relationships with insurance carriers and healthcare providers, ensuring efficient claim and patient care processes. Recognized for award-winning sales performance and exceptional policy analysis skills, alongside compassionate patient support.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Insurance Broker
Family First Life
12.2023 - Current
- Maintained thorough knowledge of insurance regulations, staying up-to-date on changes that could impact clients or business operations.
- Generated referral business from satisfied customers who shared positive experiences with friends and colleagues.
- Developed strong relationships with insurance carriers, allowing for more efficient claim resolution processes.
Nursing Assistant
Select Medical
02.2019 - 07.2022
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
- Skillfully operated medical equipment, such as glucose monitors and blood pressure cuffs, ensuring accurate data collection for informed decision-making by healthcare providers.
- Documented care actions by completing records and logs in medical software system.
ER Technician
Akron City Hospital
12.2015 - 07.2019
- Collected basic samples, labeled specimens properly, and transferred to laboratory for testing.
- Collected vital signs accurately and consistently, allowing for timely interventions when necessary.
- Maintained a clean and safe environment for patients, reducing the risk of infection and promoting overall wellbeing.
- Worked with nurses to assess patients and prepare for tests and procedures.
- Applied critical thinking skills in various situations such as prioritizing tasks based on severity level or recognizing potential life-threatening conditions.
- Assisted with wound care and dressing changes, promoting proper healing and preventing potential complications.
Education
Diploma -
Barberton High School
Barberton, OH05.2015
Skills
- Networking capabilities
- Life and health insurance
- Underwriting principles
- Commission-based sales
Certification
Life, accident, health & mortgage protection
Languages
Serbian
Native or Bilingual
Timeline
Insurance Broker
Family First Life
12.2023 - Current
Nursing Assistant
Select Medical
02.2019 - 07.2022
ER Technician
Akron City Hospital
12.2015 - 07.2019
Diploma -
Barberton High School