Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Personalitystrengths
Affiliations
Timeline
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Dajara Marquez

Concord,California

Summary

With over 5 years of experience in various fast-paced and customer service roles, I have developed a strong understanding of customer relations and the importance of maintaining patient confidentiality. My attention to detail enables me to maintain meticulous records, ensuring accuracy and efficiency in all tasks. Dedicated to delivering exceptional patient care, I constantly strive to exceed expectations and create a positive experience for every individual I interact with.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Lab Courier

MedSpeed
01.2022 - Current
  • Enhanced specimen transport efficiency by applying dependable and resourceful multitasking, ensuring safe and timely delivery of emergency medical specimens.

Per Diem Phlebotomist

Lumos Clinical Research Center
03.2024 - 08.2024
  • Enhanced clinical study efficiency by applying thorough and compassionate methods to assist with venipuncture and blood draws, ensuring accurate data collection and patient comfort.

COVID-19 Registration Clerk

AMN Healthcare - Kaiser Permanente
02.2021 - 05.2021
  • Enhanced patient registration process by applying engaging and objective communication skills, successfully registering over 5,000 patients for COVID-19 vaccinations while maintaining confidentiality.

Concierge & Security Specialist

Planned Companies
09.2020 - 02.2021
  • Maintained facility security by monitoring and patrolling buildings and grounds, addressing issues by collaborating with team members to identify and implement resolutions.

Sales Associate

Nordstrom Rack
05.2019 - 08.2020
  • Greeted and assisted customers by building relationships and addressing concerns, driving sales by contributing to marketing strategies and proactively following up on leads.

Front Desk Receptionist

Stript Wax Bar
10.2017 - 05.2019
  • Delivered impeccable customer service by communicating information and answering calls, coordinating office supplies, vendors, mail, purchase orders, and schedules.

Quality Control Inspector

Tesla Motors
01.2016 - 06.2016
  • Verified functionality of vehicles on the assembly line by communicating with quality control associates, resolving problems by identifying, repairing, and replacing parts.

Education

High School Diploma -

Venture Independent Studies
San Ramon, CA

Phlebotomy Certification - Phlebotomy

Phlebotomy Training Specialists
El Cerrito, CA
02.2024

Esthetician Certification - Aesthetics

Avalon School of Cosmetology - Alameda
Alameda, CA
10.2017

Skills

  • Record-keeping
  • Team collaboration
  • Prioritization
  • Customer service
  • Attention to detail
  • Patient check-in
  • Patient confidentiality
  • Medical terminology

Accomplishments

Certified by the National healthcare Association

Certification

  • Licensed Phlebotomy Technician
  • Certified National Healthcare Association Member

Personalitystrengths

  • Open-minded
  • Planful
  • Collaborative
  • Accommodating
  • Composed

Affiliations

American Red Cross Blood Ambassador Volunteer

Timeline

Per Diem Phlebotomist

Lumos Clinical Research Center
03.2024 - 08.2024

Lab Courier

MedSpeed
01.2022 - Current

COVID-19 Registration Clerk

AMN Healthcare - Kaiser Permanente
02.2021 - 05.2021

Concierge & Security Specialist

Planned Companies
09.2020 - 02.2021

Sales Associate

Nordstrom Rack
05.2019 - 08.2020

Front Desk Receptionist

Stript Wax Bar
10.2017 - 05.2019

Quality Control Inspector

Tesla Motors
01.2016 - 06.2016

High School Diploma -

Venture Independent Studies

Phlebotomy Certification - Phlebotomy

Phlebotomy Training Specialists

Esthetician Certification - Aesthetics

Avalon School of Cosmetology - Alameda

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Dajara Marquez