Summary
Overview
Work History
Education
Skills
Languages
Timeline
Dajeendra  Roka

Dajeendra Roka

Staten Island,NY

Summary

Organized Hotel Housekeeper possessing in-depth knowledge of cleaning chemicals and proper applications. Well-versed in job-related equipment operations. Detail-oriented and meticulous individual with 2 years of experience cleaning vacant and used rooms, managing guest supplies and maintaining housekeeping cart. Hardworking employee with experience in residential and commercial settings. Adept at following instructions, maintaining clean and tidy workspace, and working cooperatively with team members.

Overview

2
2
years of professional experience

Work History

Hotel Housekeeper

Room Attendant
11.2019 - 05.2021
  • Followed daily cleaning schedule to prepare for arrival of guests and meet deadlines.
  • Cleaned bedrooms, bathrooms and living spaces to comply with sanitation and hygiene standards.
  • Vacuumed and mopped floors in guest rooms and common areas to maintain clean and tidy environment.
  • Contributed to the hotel''s reputation for cleanliness and comfort by providing exceptional service to all guests.

Hotel Management Trainee

Internship
07.2018 - 01.2019
  • Collaborated with team members to ensure seamless guest experience throughout their stay.
  • Assisted event planners in coordinating successful events, conferences, and meetings at the hotel.
  • Improved guest satisfaction by providing exceptional customer service and addressing inquiries promptly.
  • Welcomed guests to facility, addressed complaints and found solutions to problems.

Hotel Management Trainee

Internship
12.2017 - 04.2018
  • Improved guest satisfaction by providing exceptional customer service and addressing inquiries promptly.
  • Answered telephone calls and emails to assist customers in making reservations.

Hotel Management Trainee

Internship
07.2017 - 09.2017
  • Assisted event planners in coordinating successful events, conferences, and meetings at the hotel.
  • Collaborated with team members to ensure seamless guest experience throughout their stay.

Education

Bachelor Of Hospitality Management - Hotel Management

Academy of Culinary Arts And Hospitality Managemen, Lalitpur Lagankhel
09.2021

Skills

  • Bed making proficiency
  • Cleaning techniques
  • Bathroom cleaning proficiency
  • Room turnover

Languages

English
Elementary

Timeline

Hotel Housekeeper - Room Attendant
11.2019 - 05.2021
Hotel Management Trainee - Internship
07.2018 - 01.2019
Hotel Management Trainee - Internship
12.2017 - 04.2018
Hotel Management Trainee - Internship
07.2017 - 09.2017
Academy of Culinary Arts And Hospitality Managemen - Bachelor Of Hospitality Management , Hotel Management
Dajeendra Roka