Dajinai Lasenby
Tacoma,WA
Summary
Dedicated administrative professional with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs.
Overview
10
10
years of professional experience
Work History
Leasing Associate I
Tarragon Property Services
05.2024 - Current
- Provides information about the apartments and the community to the prospective resident and schedules visits to the community
- Responsible for leasing apartments at an acceptable determined percent of total prospects
- Greets visitors and determines if the community meets the clients’ qualifications
- Effectively explains all lease and community policies to new and current residents
- Accurately and efficiently prepares and assists with all leasing paperwork (i.e
- Applications; lease agreements and addenda; employment and credit checks; and leasing move-in packets)
- Maintains flyer information and updates as needed
- Supports the overall marketing efforts and offers input and suggestions regarding promotions, advertisements, etc
- Maintains an accurate and in-depth knowledge of all aspects of the community, particularly in areas such as rent and pricing information, vacancies, apartment availability, lease expirations, square footage, etc
- Understands and complies with state and local (Seattle) landlord-tenant Fair Housing laws and standards
- Completes all Yardi E-Learning classes
- Attends and assists in the coordination and organization of resident relations and activities, such as newsletters, parties, etc
- Greets visitors and determines if the community meets the clients’ qualifications
- Effectively explains all lease and community policies to new and current residents
- Accurately and efficiently prepares and assists with all leasing paperwork (i.e
- Applications; lease agreements and addenda; employment and credit checks; and leasing move-in packets)
- Maintains flyer information and updates as needed
- Collects security deposits, rent, and all other funds associated with resident moves
- Effectively communicates changes in the status of units leased to Maintenance Department and provides unit availability
- Completes service requests and communicates to Maintenance Department
- Completes follow-up thank you notes or email and call-backs with prospects after initial community visits
- Supports the overall marketing efforts and offers input and suggestions in regarding promotions, advertisements, etc
- Maintains an accurate and in-depth knowledge of all aspects of the community, particularly in areas such as rent and pricing information, vacancies, apartment availability, lease expirations, square footage, etc
Administrative Assistant II
Catholic Community Services
11.2023 - Current
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records
- Provided administrative support to the executive team, including scheduling meetings and managing calendars
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel
- Managed incoming calls while providing information or transferring callers to appropriate personnel
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies
- Ensured efficient operation of office equipment such as printers, copiers and fax machines
- Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials
- Handled confidential documents in an organized fashion according to established protocol
- Scheduled appointments between clients and customers and internal staff members
SCHOOL OFFICE SECRETARY
Tacoma Public Schools
01.2022 - 08.2023
- Respond to inquiries from internal and external parties to facilitate communication or provide direction
- Prepare variety of correspondence and reports for department and personnel
- Greet visitors and callers and handle inquiries and direct them to appropriate persons according to needs
- Learned to operate new office technologies as were developed and implemented
- Operate office equipment, such as fax machines, copiers, and phone systems
- Maintain databases appropriate to various records, reports and documents
- Review files to check for complete and accurate information
- Successfully keep attendance records fully updated and accurate each day
- Enforce visitor policies, issuing badges, logging names and preventing unauthorized access
- Keep office file system highly organized and quickly retrieve needed records
LEASING AGENT
Indigo Real Estate
07.2020 - 12.2021
- Met with potential renters and guiding them on tours of available units
- Performed background and credit checks to see if renters are qualified
- Prepared lease documents and addendums up to current regulation and property standards
- Handled the collection of rent payments and other fees/deposits, late collection
- Informed residents of any policy changes or events for a personalized experience
- Maintained resident files to company standards
- Schedule vendors for vacant apartments
- Monitored tenant compliance with lease terms and resolved disputes
- Demonstrated clear knowledge of federal fair housing laws and local regulations, providing better service to diverse residential housing market
BOOKKEEPER
5 Star Property Management
10.2018 - 03.2020
- Maintained and balanced subsidiary accounts by verifying, allocating, and posting transactions and reconciliations
- Maintained historical records by filing documents
- Applied proper codes to invoices and receipts to keep records easily searchable and organized
- Balanced ledgers and accounts to identify discrepancies
- Updated QuickBooks to reflect current financial records
- Received, record and bank cash, checks, and vouchers
PARTS TECHNICIAN
Western Peterbilt
09.2017 - 10.2018
- Ordered, received, and maintained equipment parts, accessories, and special tools to service vehicles
- Issued and distributed parts and supplies, determine availability of parts and estimated delivery time
- Maintained inventory of products in the warehouse and continuous contact with suppliers and vendors
- Filled customer orders from stock and place orders when requested items are out of stock
- Received and filled telephone orders for parts
- Marked and stored parts in stockrooms, according to prearranged systems
PERSONNEL SUPERVISOR
BaronHR, LLC
06.2017 - 09.2017
- Set goals for performance deadlines that complied with business and vendor vision
- Organized workflow to ensure employees understand duties
- Maintained a recruiting quota, testing, and interviewing program set in place
- Managed bi-weekly payroll for employees
- Onboarded new employees with correct forms and direct deposit information
- Used payroll software to input data and prepare checks or direct deposits
Initial Loss Reporting Associate
State Farm
06.2016 - 09.2016
- Worked with other departments to obtain necessary information required for resolution of claims
- Communicated with claimants to answer questions regarding claim status and processes
- Researched and disputed claims on callers' behalf to assist in liability decisions
- Recorded and maintained insurance policy and claims information in database systems
- Updated insurance policies for changes, reinstatements and cancellations
- Reviewed and verified age, name, address and principal sum and value of property, on insurance applications and policies
- Coordinated benefits while applying applicable deductibles, co-insurance and out-of-pocket costs
ASSISTANT PROPERTY MANAGER
ConAm Management
08.2015 - 06.2016
- Responded to tenant inquiries and complaints in a timely manner
- Interviewed and screened prospective residents for qualification of occupancy
- Coordinated with vendors and contractors for repairs and maintenance of the property
- Conducted apartment tours for potential tenants to showcase available units and answer questions
- Marketed vacant space to prospective tenants through leasing agents
- Kept tenant and office files organized, properly maintained and secured
- Composed flyers and other media material to promote vacancies and residencies
- Accepted and recorded checks, money orders and certified checks for daily deposits
- Supported accurate financial records and timely rent collection
Education
BBA - Business Management
University of Phoenix
Tempe, AZ04.2026
Diploma -
John R. Rogers High School
Puyallup, WA06.2011
Skills
- Calendar Management
- Data Entry and Documentation
- Filing and Records Keeping
- Customer Relations
- Microsoft Office Suite
- Attention to Detail
Timeline
Leasing Associate I
Tarragon Property Services
05.2024 - Current
Administrative Assistant II
Catholic Community Services
11.2023 - Current
SCHOOL OFFICE SECRETARY
Tacoma Public Schools
01.2022 - 08.2023
LEASING AGENT
Indigo Real Estate
07.2020 - 12.2021
BOOKKEEPER
5 Star Property Management
10.2018 - 03.2020
PARTS TECHNICIAN
Western Peterbilt
09.2017 - 10.2018
PERSONNEL SUPERVISOR
BaronHR, LLC
06.2017 - 09.2017
Initial Loss Reporting Associate
State Farm
06.2016 - 09.2016
ASSISTANT PROPERTY MANAGER
ConAm Management
08.2015 - 06.2016
Diploma -
John R. Rogers High School
BBA - Business Management
University of Phoenix
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